About the role
Description
Our World-Class Team Begins with YOU!
Barrow Brain and Spine is a physician-owned specialty practice focused in the areas of neurosurgery and advanced spine care. The practice encompasses 27 neurosurgeons, three physiatrists and performs more than 8,000 surgeries each year. This globally recognized group directs the Neurosurgery Residency Program at St. Joseph’s Hospital in Phoenix, Arizona and serves more than 21,000 patients per year.
Do you have what it takes to be part of our World-Class team?
At Barrow Brain and Spine, each team member is dedicated to the highest levels of performance, integrity, collaboration, and commitment to patient care. These are not just words on a page, this is our culture. If you are looking for an extraordinary work environment dedicated to enhancing the lives of our patients and team members, we look forward to hearing from you.
Requirements
TYPICAL PHYSICAL DEMANDS
:
Prolonged sitting, standing, bending, stooping and stretching and/or walking
Ability to lift up to 20 pounds as needed
Eye-hand coordination and manual dexterity sufficient to operate a computer keyboard, photocopier, fax machine, telephone, calculator, and other office equipment
Normal range of hearing and vision to record, prepare, and communicate appropriate reports
TYPICAL WORKING CONDITIONS
:
Work is performed in an office environment, with contact with patients, office staff, physicians, etc.
Travel to different clinic locations as required
Overtime as required
JOB DUTIES & RESPONSIBILITIES
:
Registers new patients in AthenaOne prior to scheduling appointment with correct demographic and insurance information
Makes sure all initial consultations, pertinent notes, lab slips, radiology and pathology reports are available to the physician prior to patient arrival
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel
Schedules appointments and immediately enters appointment date and time into computerized scheduler
Responsible for knowing the physician's personal schedule and coordinating it with the clinical and surgical schedules
Assists Medical Assistants and Practice Coordinators as needed
Retrieves authorization from insurance carrier for services
Enters office and surgical appointments directly into Centricity and physicians’ personal Outlook calendar
Prepares and runs clinics
Schedules outpatient testing
Conducts reminder calls to all patients
Greets and directs patients, salespeople, and visitors
Registers patients by verifying that the patient's record is up to date and accurate. Makes appropriate changes in computer system
Provides coverage to other positions as requested
Coordinates referrals for patients through insurance and other physician offices
Prepares all billings in computerized system for processing by Business Office.
Codes office charges on e-ticket and sends appropriate op notes and coding information to coder within 5 days of service
Working knowledge of ICD-10 and CPT coding
Tracks incoming scans for film reviews for upcoming consultations/office visits
Able to perform all jobs within the office setting when other employees are absent
Supports BNA Compliance Program
Performance Requirements
Reports to work regularly without undue tardiness
Maintains positive attitude and demonstrates the utmost in professionalism
Dresses appropriately and professionally
Completes work accurately and in a timely manner
Excellent oral, written & telephone communication skills, along with tact, diplomacy, and strong customer service orientation
Prioritizes work activities and receives and assumes multiple job duties
Maintains effective working relationships with physicians, administration, BBS staff members, and hospital personnel.
Education & Experience
Graduate of a formal program in Medical Assisting, accredited by the Commission of Accreditation of Allied Health Education Programs (CAAHEP)
Two (2) years experience in a medical clinic
Comp & Benefits:
We offer a comprehensive compensation package. This includes benefit offerings you’d expect to see at a large company, all designed to help you take good care of yourself and your family. The benefits include:
Choice of two medical plans – HRA, HDHP/HSA options
Dental and Vision plan
Disability – short-term & long-term, 100% employer paid.
Basic Life/AD&D, 100% employer paid.
Voluntary Life/AD&D available for employee, spouse, and children
Voluntary Critical Illness and Accident coverage
Paid Holidays