Branch Manager

Overview

The person in this role is responsible for managing all aspects of the post-sale relations between 360Care and the contracted long-term care facilities.

Responsibilities

• Manages communication with facility contact, territory marketers, and other management.
• Managing duties performed by the dental/ancillary coordinators assigned to the territories (i.e., planning and coordination of facility clinical visit schedules, etc.).
• Editing and distributing schedule created by the dental/ancillary coordinators.
• Responsible for managing direct reports.
• Responsible for territory logistics including supply ordering and inventory management.
• Submitting credentialing information to facilities for providers.
• A high level of personal productivity.
• A commitment to excellent customer service.
• Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.
• Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting suspected violations of law and Company policy.
• Reacts positively to change and performs other duties as assigned.

Qualifications

Requirements

• Bachelor’s Degree preferred, or equivalent experience.
• Minimum of 2 years management experience required.
• Strong leadership, decision-making and conflict-resolution skills required.
• Minimum of 5 years’ experience in operations and/or scheduling required.
• Commitment to delivering exceptional customer service and building positive client relationships required.
• Proficiency with Microsoft Office required.

Minimum Qualifications

• Critical thinking/Solutions-based skills required for a time sensitive environment.
• Strong oral and written communication skills with attention to detail
• Strong time management skills and ability to multi-task
• Exceptional organizational, analytical, and problem-solving skills
• Must be self-directed and able to meet deadlines.
• We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.
• We are an equal opportunity employer.