About the role
Overview
Provides administrative and customer relations services to ensure the smooth operation on a daily basis.
Responsibilities
- Answer telephones, screen and direct calls
- Take and relay messages in a timely manner
- Welcome clients, vendors and guests in a professional manner
- Positive and prompt response to Tenant issues and requests
- Responsible for sorting and distributing all mail and packages received
- Schedule and maintain calendar for Conference Room, Board Room and Day Office usage
- Properly open and close office each day according to operating procedure
- Compose and distribute routine correspondence
- Track services for Tenant Billing, for example, conference room usage, postage, photocopies
- Provide meeting room set up, as required by Tenants
- Maintain equipment and understand equipment operating procedures
Maintain office/kitchen supplies inventor
- Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
- Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.
- Reacts positively to change and performs other duties as assigned.
Qualifications
Two years related experience or equivalent
High School Diploma required
- Good written and verbal communication skills with attention to detail
- Strong interpersonal skills with the ability to deal effectively with a diversity of people at all organizational levels and maintain confidentiality
- Customer service oriented with ability to provide instructions and information.
- Knowledge of administrative and clerical procedures
Proficient using Microsoft Office Programs Word, Excel and Outlook
- Good time management skills to complete tasks in a timely manner
- Ability to manage priorities and workflow
- Willingness to work within constantly changing priorities and learn new processes with enthusiasm
- Good judgment with the ability to make timely and sound decisions
- Must be punctual and reliable.
- Must be willing to work with technical vendors and take responsibility for systems.
- Must be flexible for this job-sharing position; be able to cover when the other person is off.
- We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.
- We are an equal opportunity employer.