Case Manager - Barrier Removal for Transitional Aged Youth (TAY)

The Case Manager - Barrier Removal for TAY will provide comprehensive case management to TAY youth placed into housing via San Francisco’s Coordinated Entry. The Case Manager - Barrier Removal for TAY will assist clients with securing needed documentation to provide barrier removal assistance related to housing, employment etc. They will also provide wrap-around case management services with a harm reduction and trauma informed model to ensure the clients long-term self-sufficiency and improved well-being. The Case Manager - Barrier Removal for TAY will work closely alongside the clients care team.
Duties & Responsibilities:
The

following

is

not

designed

to

cover

or

contain

a

comprehensive

listing

of

activities,

duties

or

responsibilities

that

are

required

of

the Case Manager -Barrier Removal for TAY .

Duties,

responsibilities,

and

activities

may

change,

or

new

ones

may

be

assigned

as

needed. Case

Management

• ●
• Create Individual Service Plan (ISP) and attendance log (ex: Housing, Mental Health, Work, Relationships)
• ●
• Connect youth to appropriate wrap-around services available to them as well as provide warm hand-offs to wrap-around providers.
• ●
• Resource brokerage and referral as needed to community resources for behavioral health, employment,
• education,families,
• public
• benefits,
• legal,
• low-income
• housing,
• In

Home

Support services (IHSS), and etc. ●

Case

• coordination
• and
• advocacy
• within
• agency
• and
• with
• other

Community

Based

• Organization’s CBO's. ●
• Connect youth to longer-term support through 3rd Street or another agency.
• ●
• Facilitate/coordinate youth in-person contact with a referral identified on their Service Plan (ISP). ●
• Assist youth with achieving at least 50% of their ISP goals through case management as evidenced by form Individual Service Plan (ISP) review.
• ●

Create

• housing
• retention
• plans
• surrounding
• self-sufficiency .
• ●
• Conducting service assessments, including designing and conducting pre-and-post surveys.
• ●

Continually provide youth with weekly case management services
Data management:

●

Data

• collection
• and
• case
• notes
• entered
• into
• all
• appropriate
• databases.

Programmatic collaboration

●

Support

Housing

Program

Manager

• in
• all
• aspects
• of

3rd

Street's

Barrier

Removal

Programs.

Community engagement

●

Attend

• community,
• city,
• &
• regional
• housing

meetings.
About you:
This role requires a strong focus on administrative tasks to support housing services, including maintaining

detailed

client

records,managing

physical

files,

completing

extensive

documentation, and ensuring accurate data entry in systems such as HMIS/GMS for program compliance and reporting.
Candidates should be comfortable handling a high volume of paperwork, organizing both digital and

physical

records,

collaborating

withcase

managers,

engaging

directly

with

clients

when

needed, and adhering to organizational and funding requirements to best support our clients' housing stability. The

ideal

candidate

will

possess

strong

organizational

skills,

attention

to

detail,

and

the

ability

to manage multiple deadlines.
Skills, Knowledge, and Abilities (SKA):
●

Ability

• to
• perform
• tasks
• and
• responsibilities
• in
• a
• complete
• and
• timely
• manner,
• complying
• with agency policies and standards and conforming to the requirements of this job description. ●

Ability

• to
• work
• with
• a
• diverse
• staff
• and
• excel
• in
• a
• multicultural
• environment. ●

Ability

• to
• work
• with
• minimal
• to
• moderate
• supervision. ●

Ability

• to
• provide
• referrals/linkages
• for
• substance
• abuse
• disorders
• or
• behavioral
• health
• disorders for counseling and
• notice symptoms of use and abuse, recovery, and treatment philosophies. ●
• Proficiency in data management systems, Microsoft Office (especially Excel and Word), and effective file organization is essential. ●

Strong

• communication
• skills,
• including
• the
• ability
• to
• navigate
• conflict,
• lead
• with
• compassion,
• and maintain appropriate professional boundaries. ●

Skilled

• at
• connecting
• with
• youth
• and
• building
• meaningful
• rapport. ●

Understanding

• of
• social
• and
• systemic
• issues
• impacting
• youth. ●

Maintain

• a
• creative,
• team
• building,
• cooperative
• approach
• to
• job
• performance
• and
• seek
• to
• bring
• a constructive, problem-solving orientation to all tasks. ●

Value

• the
• agency's
• mission
• and
• work
• to
• promote
• the
• positive
• individual
• and
• social
• change
• goals
• it embodies. ●

Maintain

• professional
• standards
• of
• performance,
• demeanor,
• and
• appearance
• always ●
• Exercise discretion and professional judgment always keeping with the responsibilities carried personally
• and
• by
• the
• agencyfor
• the
• care
• and
• welfare
• of
• staff
• and
• to
• the
• youth
• in
• which
• we
• serve. ●

Actively

• strive
• to
• upgrade
• professional
• skills
• through
• engaging
• in
• appropriate
• professional
• training and experience. ●

Maintaining

• the
• strictest
• of
• confidentiality. ●

Self-starter

• with
• excellent
• follow-through

skills.
Education & Experience:
●

Bachelors

• in
• related
• field
• OR
• equivalent
• combination of education and work experience. ●

2-3

• years
• of
• experience
• working
• with
• high-risk
• and
• unhoused
• youth. ●

Experience

• in
• using
• the

ONE/Clarity/HMIS

and

GMS

System

preferred. ●

Experience

• working
• with
• unhoused
• youth
• and
• with
• diverse
• staff,
• clients,
• and
• volunteers. ●

Experience

• with
• US

Department

of

Housing

and

Urban

Development

(HUD),

Mayor’s

Office

of Housing and Community Development (MOHCD) programs a plus. ●

Valid

California

Driver's

License

• and
• clean
• driving
• record
• required.

Must

• also
• have
• daily
• access
• to a car. ●

Proficient

in

Google

Suite

(preferred) ●

Bilingual

in

Spanish

(preferred)

General info

●

This

• position
• is
• a
• salaried,
• exempt
• and
• full-time
• role. ●

This

• position
• is
• located
• in
• our Family Resource Center in San Francisco. ●

This

• position
• reports
• to the

Program's

Manager.
Compensation and benefits:
●

This

• position
• has
• an
• annual
• salary
• of
• $70,304. ●
• We
• offer
• a
• comprehensive
• benefits
• package,
• including
• health,
• dental,
• vision,
• 403b,
• generous
• time off (vacation, sick, and holidays), and more!
• 3rd Street is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without
• regard
• to
• race,
• color, creed,
• religion,
• sexual
• orientation,
• partnership
• status,
• gender
• and/or
• gender identity
• or
• expression,
• marital,
• parental
• or
• familial
• status, national
• origin,
• ethnicity,
• alienage
• or
• citizenship status,
• veteran
• or
• military
• status,
• age,
• disability,
• or
• any
• other
• legally
• protected
• basis.Pursuant
• to
• the

San Francisco

Fair

Chance

Ordinance

• we
• will
• consider
• for
• employment
• qualified
• candidates
• with
• arrest
• and conviction records.
• 3rd Street Youth Center & Clinic is a community-based agency providing youth in the Bayview Hunters Point with medical and behavioral health services that encourage them to make decisions that support their health, safety, and development. 3rd Street Youth Center & Clinic also manages a number of successful Transitional Age Youth (TAY) housing stabilization programs and one of the city's few Youth Access Points.