About the role
We A
re
Accentu
re
Song
- accelerates
- growth and value for our clients through sustained customer
- re levance. Our capabilities span ideation to execution: growth,
- product
- and experience design; technology and experience platforms; c re ative,
- media
- and marketing strategy; and campaign,
- content
- and channel orchestration. With strong client
- re lationships and deep industry
- expertise , we help our clients
- operate
- at the speed of life through the unlimited potential of imagination,
- technology
and intelligence. Visit us at:
www.accentu re .com/song
Overview
We a
re
seeking a Senior Manager to help lead the delivery of agentic commerce and digital ecosystem transformation programs for
Life Sciences
- clients. This role sits di re ctly below the Managing Di re ctor / Partner and will
- be
- re sponsible for
- translating strategic vision into actionable programs that modernize how
- our
- clients
- structu re , distribute, and
- optimize
- technology
- products across digital platforms and emerging AI-driven ecosystems.
- As customer journeys evolve beyond traditional websites and apps toward AI-mediated discovery, conversational interfaces, and intelligent agents,
- organizations
- must modernize their platforms, product data, content ecosystems, and integration architectu re s. This Senior Manager will play a critical role in helping clients operationalize these changes by leading key workst re ams across platform architectu re , digital discoverability, content ecosystems, and AI- re ady data infrastructu re .
- You will lead multidisciplinary teams across strategy, technology, and experience disciplines to deliver scalable solutions that enable
- our clients
- to surface products across digital channels, partner ecosystems, and intelligent agent environments. The ideal candidate combines
Life Sciences
- industry
- expertise , digital platform strategy, and strong program leadership with an understanding of how emerging AI technologies a re
- re shaping
- customer
- experiences.
Job
Re sponsibilities
Platform & Ecosystem Strategy Delivery
- Lead major workst re ams that modernize how products and services a re
- distributed across digital platforms and partner ecosystems.
- Design and implement strategies that connect
- customer
- platforms with partners, marketplaces, and digital ecosystems.
- Define integration approaches using APIs, service layers, and product data feeds to support scalable product distribution.
- Lead solution development for platform modernization initiatives supporting futu re
- digital experiences.
Translate strategic client
- objectives
- into executable architectu re , delivery plans, and
- implementation
- roadmaps.
- Machine- Re adable Commerce Architectu re
- Architect schema and structu re d frameworks aligned to
- AI
- re trieval and
- re asoning models.
Ensu
- re
- product, pricing, availability, policy, and
- re view data a re
- machine-consumable and consistently exposed.
Design
- entity-layer
- clarity that
- re duces ambiguity for LLM interp re tation.
Agent Communication & Execution
Re adiness
Define standards for Agent Communication Protocols (ACP) and API
re adiness.
Partner with engineering to expose endpoints that support AI agent interaction.
Ensu
- re
- feeds support
- re al-time decisioning (inventory, pricing, shipping logic).
- Build scalable frameworks for AI-assisted transactions.
- Re trieval & Indexation Optimization
Optimize
- structu re d data for RAG ( Re trieval-Augmented Generation) environments.
- Collaborate with GEO and content teams to ensu re
- alignment between semantic layer and markup layer.
- Re duce friction between p re sentation layer and structu re d layer.
Monitoring & Technical Governance
Implement structu re d data QA and monitoring frameworks.
Identify
- gaps
- impacting
- citation eligibility or
- re commendation logic.
Establish governance standards for structu
re
d updates across markets.
Security, Trust & Compliance
Ensu
- re
- APIs and structu re d outputs align with privacy, compliance, and brand safety
- re qui re ments.
- Partner with legal and security teams to assess risk exposu re
- in agentic integrations.
Data & AI
Re adiness
Support structuring of product and customer data for analytics, personalization, and AI use cases.
Identify
- opportunities whe re
- data can enhance decision-making,
- re commendations, and customer experiences.
- Collaborate with data teams to improve data accessibility across digital channels.
Client Engagement & Program Leadership
- Serve as a key client-facing leader
- re sponsible for delivering complex transformation programs.
- Manage multi-disciplinary teams across strategy, technology, design, and analytics.
- Lead client workshops, working sessions, and executive updates.
- Translate complex technical and strategic concepts into clear
- re commendations for senior client stakeholders.
Ensu
re
delivery excellence across large transformation engagements.
Innovation & Capability Development
Help shape the evolution of Accentu re ’s capabilities at the intersection of
Life Sciences
, AI, and digital ecosystems.
Identify
- emerging technologies and t re nds
- impacting
- customer experiences and distribution models.
- Contribute to internal thought leadership on digital transformation and agentic commerce.
Collaborate across Accentu
re
Song, Technology, and Strategy teams to develop new capabilities and offerings.
Basic Qualification
10+ years of experience in consulting, digital strategy, or technology strategy within Life Sciences organizations; experience must include:
Experience working on digital transformation, customer experience, or platform-related initiatives
Strong understanding of digital platforms, partner ecosystems, and API-based integrations.
Experience with AI-driven customer experiences, conversational interfaces, or emerging digital ecosystem trends
Understanding of digital marketing, content strategy, or product experience optimization
Experience collaborating with engineering leadership to prioritize AI-readiness initiatives on technical roadmaps
Proven ability to lead complex programs and manage cross-functional teams
Preferred Qualifications
Bachelor’s degree in Business, Computer Science, Engineering, or a related field. Proven ability to lead complex programs and manage cross-functional teams. Excellent communication and stakeholder management skills with the ability to influence senior client leaders. Experience developing strategic roadmaps and translating them into actionable delivery plans. Passion for innovation and shaping the future of Life Sciences. Comfortable with travel. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 11/20/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture Role Location Annual Salary Range California $132,500 to $338,300 Colorado $132,500 to $292,200 Connecticut $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maine $112,900 to $249,000 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York $122,700 to $338,300 New Jersey $141,100 to $338,300 Ohio $122,700 to $270,600 Virginia $122,700 to $311,200 Washington $141,100 to $311,200 About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth a