About the role
Pay: $20.00 to $24.17 per hour
Description
Rediscover Purpose with ADVENT
At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.
Now Hiring: Patient Services Representative
Location: Appleton, WI with occasional coverage in Green Bay and Plover
Be the welcoming face that sets the tone for a patient's entire experience at ADVENT. As a
Patient Services Representative
, you’ll play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.
What You’ll Do:
Greet patients warmly and check them in using our Electronic Health Record (EHR) system
Coordinate and order sleep study devices and upload reports into the system
Review upcoming schedules to confirm insurance and patient documentation are complete
Schedule appointments and manage patient flow for a smooth clinic experience
Answer incoming calls and provide overflow support to the call center as needed
Open and close the clinic following established protocols
Ensure proper documentation, process payments, and support daily clinic operations
Order medical supplies and pharmaceuticals as needed
Room patients
Safety and sanitation of clinic
What You Bring:
Required - Minimum of 1 year experience working in a medical or healthcare setting
Strong time management skills and the ability to multitask effectively
Experience working with performance-based goals or metrics
A customer-first mindset and excellent communication skills
Tech-savvy with experience in Microsoft Office and Electronic Health Records
High attention to detail and accuracy
A problem-solver who thrives in a fast-paced environment
A positive, team-oriented attitude and strong work ethic
Ability to also work at the Green Bay and Plover offices as needed
Valid driver license
Why Choose ADVENT:
16+ days PTO (prorated first year) + paid holidays
Health, dental, and vision coverage with employer-paid HRA
401k match & life insurance
Regular business hours - no nights or weekends
A culture that values solutions and encourages growth
Schedule: Monday - Friday, 8am-4:30pm
This is a full-time, 32hr flex position
Explore more at:
ADVENT Careers Website