About the role
Description
About the team
Our team is driven by a shared passion for advancing clinical research technology and improving patient quality of life.
Innovation is core to how we work. We give our teams the tools and the culture to turn new ideas into real solutions for our customers, in an environment built on collaboration and individual initiative. We're guided by four principles: client centricity, orchestrated collaboration, robust simplicity, and efficient and secure workflows.
If that sounds like your kind of work, we'd love to hear from you.
About the role
The Project Manager serves as the primary point of contact and subject-matter expert for AG Mednet’s partners and clients implementing the software used to run clinical trials that bring drugs and medical devices through the FDA approval process. Representing AG Mednet, the role owns successful trial and solution delivery end to end, coordinating clients, commercial teams, and operations while advancing efficiency and quality. Reporting to Project Management within the Trial Delivery team, the Project Manager follows AG Mednet’s in-office policy regarding remote and on-site work.
Responsibilities
Serve as the primary point of contact for clients, managing all aspects of trial and solution deployment for AG Mednet product offerings
Build and maintain strong relationships with client trial managers and investigator sites to support ongoing and future projects
Provide timely, accurate, and professional responses to users’ inquiries
Oversee the lifecycle of a trial, from work order sign-off to trial completion, ensuring seamless coordination between clients, commercial teams, and operations
Set priorities for project teams overseeing client trials, managing technical contributors to adapt to shifting priorities
Develop, implement, and maintain processes and associated documentation related to the deployment of configurable end-user products
Ensure all records related to Standard Operating Procedures (SOPs) are created, followed, and maintained promptly
Assist in planning, conducting, and reporting internal audits to assess compliance with quality and regulatory standards, identifying areas for improvement
Other duties as assigned
Requirements
Required
BA/BS with three to five years of client-facing Project Management experience in software implementation
Expert at developing and maintaining positive client relationships
Proven track record of successful training outcomes, with the ability to clearly instruct and direct others
Excellent facilitation, presentation, and organization skills
Collaborative, team-oriented, and highly organized, with strong listening skills and the ability to maintain effective cross-functional relationships
Proactive and self-driven, able to work well in an unstructured environment while meeting all deadlines
Solid computer skills, including Project Management software and proficiency in Word, Excel, and PowerPoint
Demonstrated capability and interest in transforming how you work by leveraging AI
Preferred
Experience in an Agile software development environment
Background in clinical trials or life sciences