About the role
Job Description: Join Our Team as a Front Desk Receptionist!
Are you a friendly and organized individual with a passion for providing excellent customer service? We are looking for a dynamic Front Desk Receptionist to be the welcoming face of our healthcare facility. If you thrive in a fast-paced environment and enjoy making a positive impact on patients' experiences, we want to hear from you!
Key Responsibilities: Warm Welcome
: Greet and direct visitors with a smile, providing clear instructions and ensuring they feel comfortable and informed.
Efficient Administration
: Handle copay collections, appointment scheduling, paperwork preparation, and reminder phone calls with precision and care.
Accurate Data Management
: Keep patient files up-to-date and balanced, ensuring all information is entered correctly.
Professional Communication
: Answer calls professionally, screen and take messages, and address caller needs with a focus on exceptional customer service.
Supportive Office Role
: Assist with computer input, typing, scheduling, form preparation, correspondence, data compilation, and various projects to support the office team.
Organized Environment
: Maintain office equipment and supplies, keeping the reception area clean and orderly.
Versatile Duties
: Take on additional tasks and projects as needed, contributing to the overall success of the team.
Positive Patient Experience
- : Create a lasting, positive impression on every patient who walks through our doors.
- Qualifications: Education
- : High school diploma or equivalent.
Experience
: At least 1 year of receptionist experience, preferably in a healthcare setting.
Technical Skills
: Proficiency in MS Word, Outlook, Excel, and EMR systems (preferably Allscripts).
Interpersonal Skills
: Excellent communication skills to interact effectively and courteously with callers, physicians, and staff.
Organizational Skills
: Strong ability to prioritize, multi-task, and pay close attention to detail.
Team Player
: Ability to work well within a team.
Independent Worker
: Capable of working independently in a high-stress environment with strong organizational skills.
Why Join Us?
Impactful Role
: Be the first point of contact for our patients, making a difference in their healthcare journey.
Supportive Team
: Work with a dedicated and friendly team that values collaboration and mutual support.
Growth Opportunities
: Take advantage of opportunities for professional development and career advancement.
Positive Work Environment
- : Enjoy a clean, organized, and welcoming workspace.
- If you are ready to bring your skills and enthusiasm to our team, apply today and help us create a positive and lasting impact on our patients' lives!
- #Indeed
Salary Range
- Hourly Pay Range: $17.00-19.00 hourly
- Additional Compensation: Eligible for quarterly performance bonus based on individual and/or company performance
- Benefits: Includes medical, dental, and vision insurance; 401(k); paid time off (PTO); and Employee Assistance Program (EAP)
- Application Deadline: Open until filled. Applications will be reviewed on a rolling basis.
- How to Apply: Apply via careers page at https://alpinephysicians.wd1.myworkdayjobs.com/external