About the role
Seasonal
WORK AND PLAY IN THE MOUNTAINS
Join our team of big mountain adventurers at the largest ski resort in Washington!
Here at Crystal, it’s more than our work. It’s our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it’s an experience you just don’t get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.
JUST LIKE THE TREES, WE ARE GROWING!
Apply today to grow your mountain roots with us— whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!
BIG PEAKS, BIGGER PERKS
Employee perks:
Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)
+ Free Alterra season pass for spouse and dependents 25 & under
50% off window ticket price at IKON partner resorts
Free access to Alterra Mountain destinations during time off
Free ski-referral letters for employees to use at other mountain resorts during time off
Free friends & family day-ski vouchers (Periodic allotment)
Discounts on Ski & Snowboard Lessons
Discounts on Ski & Snowboard Rentals
Discounts on Gear Tune-Ups
Discounts on Food & Beverage
Discounts at Crystal Mountain Retail shops
Free Crystal branded swag
Pro deals on gear with 100s of brands
Discount Marketplace
Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
Employee-only Night Skiing events
Employee
Housing Available for eligible positions
Accrued paid time off for eligible positions
Group health insurance for eligible positions
401K benefit and generous match with immediate vesting for all staff members over 18
Opportunities for growth, advancement, and year-round employment
Position Title
Lead
Ticket Checker
Business Unit
Mountain Operations
Position Reports to
Lift Operations Manager
, Ticket Checking
Supervisor
Positions Reporting to this Role
Ticket
Checker
Location
Crystal Mtn, Washington
Wage
:
22. 00
- 23.50
Lead Ticket Checker is a housing eligible position RESORT OVERVIEW, CULTURE AND VISION
Crystal Mountain, the Pacific North West’s premier destination for skiers, snowboarders, and summer adventurers. We are part of the Alterra Mountain Company family of resorts. A career with Crystal Mountain is more than what you do today; it’s being part of creating a community rooted in the spirt of the mountains, united by a passion for adventure, and celebrating legendary adventures and enduring memories that mountains bring everyone.
Who we are…
- Crystal Mountain’s Mission is to deliver exceptional service and adventures worthy of our extraordinary mountain terrain and beauty.
- We appreciate effort but value performance
- We build relationships by acting with integrity
- We communicate & decide through collaboration
- We protect our environment to ensure our future
- We have fun doing what we do JOB SUMMARY
- –
Assist
Ticket Checkers
- at multiple lifts
- in daily duties,
- identify
- and
- delegate tasks and projects for
Ticket Checkers
, and
give
Ticket Checkers
- breaks . U nderstand how
- the RFID gates and tablets work ,
- k now each
- ticket and
- pass type ,
- and handle minor
- ticket and guest issues. Ticket Checking Lead will work closely with Guest Service
- employees
- while handling ticket issues.
ESSENTIAL DUTIES-
Efficiently
perform all duties of a
Ticket Checker
- Enthusiastically interact with guests at every opportunity and provide customer service
- Set up and break down multiple lift
- mazes
- daily
Lead your team of
Ticket Checkers
in assigned tasks and projects
Must be able to adhere to all company and departments policies and procedures and set an example for others to follow
Assist
- in training new employees
- Ensure all breaks are completed
- in accordance with
Department of Labor policies
- Responsible for the overall appearance of
- mazes
- and staff, as well as auditing supplies and documentation throughout the day
Assist
in physically demanding tasks
such as shoveling
Conduct c
- rowd
- c ontrol in lift lines
- Have a professional appearance and demeanor
- Be respectful to all employees
- and guests
- at all times
Must be dependable
and reliable
Identify
and delegate tasks to
Ticket Checkers
throughout day
Encourage a safe work environment
This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.
KNOWLEDGE,
SKILL
AND ABILITY REQUIREMENTS-
Leadership and/or
Ticket Checking
Lead experience
required
Ski/Snowboard experience
- preferred
- Clear and concise verbal and written communication skills
Excellent customer service skills
Must be self-motivated and able to maximize use of time and resources
PHYSICAL DEMANDS AND WORKING CONDITIONS-
This position is
- required
- to work
- early
- mornings,
- evenings,
- weekends, holidays, and long hours while in operation.
- Be able to work flexible schedules
- Able to lift, carry, or otherwise move and position a minimum of
- 3 0 pounds on an occasional basis.
Perform repetitive tasks
- Ability to work for extended periods of time standing, bending, reaching, speaking , and sitting
- on a constant basis.
- Working outside in various extreme cold
- and changing
- weather conditions for
- long periods
- of time
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable
- accommodations
- will be
- made
- to enable qualified individuals with disabilities to perform the essential functions.
- An Equal Opportunity Employer