About the role
Seasonal (Seasonal) Location:
Grand Hyatt, Deer Valley East Village, Park City, Utah
Terms
Winter
2026-27,
Seasonal
full -time
roles available .
Pay
:
- $ 19.50 /hour
- base wage, plus tips
Requirements
- This role requires professionalism, attention to detail, teamwork, and warm, personalized service
- in every interaction. Expect
- weekend
- and holiday work. Daily operations broken into morning and evening shifts. No
- previous
- experience
- required!
About Us
- Ski Butlers was founded in 2004 to take the hassle out of
- getting on the mountain
- and to bring our
- shared l ove for the
- mountain s to customers,
- partners
- and team members. We have cultivated an extraordinary team culture over the past 20 years, rallying behind collaboration, teamwork, accountability, and fun
- above all else . Our mission is to make ski vacations convenient by tapping into our shared passion,
- culture ,
- and fun work environment to create a customer experience unlike any other.
- Ski Butlers is the global leader in ski and snowboard rental
- and valet operations , now servicing over 40 resorts in North America and Europe. This was made possible by embodying our 5 core values.
Service | Simple | Purposeful | Curious | Give
- Delivering exceptional service, being purposeful, keeping it simple,
- remaining
- curious
- and giving back to our communities amounts to the foundation Ski Butlers was built on. As team members, we
- don’t
- stop there. Our culture is about being a part of something bigger. Whether
- it’s
- contributing to our net zero climate initiatives, building lifelong friendships or making a
- customer’s
- vacation memorable, a job at Ski Butlers will be the best decision you make.
About
the
Role
As an
In-House
Ski Technician
- +
- Valet Attendant, you will be the face of Ski Butlers
- at
- our on-site
- operation
- within
- the
Grand Hyatt Deer Valley
- . You will
- help create
- a seamless guest experience
- from arrival through departure ,
- welcoming guests
- before and after their time on the mountain ,
- assisting with putting on and removing ski boots,
- storing
- and
- retrieving
- equipment ,
- providing
- ski and snowboard rental s ,
- and working side by side with hotel team members.
- Th e
Grand Hyatt Deer Valley
- is a luxury mountain
- property
- located
- in the
- newly developed East Village
- of Deer Valley Resort .
Ski Butlers
operates
as an extension of the hotel’s skier services, helping guests transition smoothly between the hotel and the mountain each day.
Perks and Benefits
Free Alterra Mountain Company Employee Pass
- Unlimited access to all A lterra
- M ountain
- C ompany
- owned resorts, subject to blackout dates
- Ability to upgrade to Full or Base Ikon Pass at heavily discounted rate
- Discounted access to 500+ industry brands
- Generous discounts to Rossignol/Dynastar/Lange equipment
- 401K benefit and match for ALL staff members over 18 years old
Apex-MEC (minimum essential coverage) plan available to all seasonal employees. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health
Comprehensive Employee Assistance Programs, emotional
wellbeing
and work-life balance resources to keep you at your best
Primary Responsibilities
- Welcome guests and create a seamless , personalized
- experience
that reflects the standards of Ski Butlers and the hotel while consistently meeting our Key Customer Requirements:
- KCR #1: On Time – Prepare and retrieve equipment within
- promised
- timeframes
- KCR #2: Communication – Setting clear expectations around the entire scope of service
- Accurately tag, store, organize, stage, and retrieve guest-owned and rented equipment
Anticipate guests
- ’ needs before and after their time on the mountain, including helping them put on and remove their ski boots
- Work collaboratively with the hotel teams, including concierge, bell, front desk, and
- transportation , to coordinate service and resolve guest needs
Complet
- e
- the entire Cycle of Service for scheduled and reactive ski/snowboard rentals: Booking
- rental
- orders
- Packing rental orders in advance of equipment fitting
Fitting
- guests
- for rental equipment and providing a highly personalized fitting experience
- On-Mountain Support for guests requesting equipment changes
Picking Up equipment from
- guests ’
- at
- the end of their rental period. Equipment is sanitized, tuned, and re-stocked for their next use
Secondary Responsibilities
- Maintaining a clean and organized workspace
- Basic ski/snowboard tuning,
- waxing
- and general equipment maintenance
- Setting up the next shift and future team members for success
Snow removal
Re-stock amenities
Ski
Butlers
is a standalone business within Alterra Mountain Company's family of mountain destinations.
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 60 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.