About the role
Pay: $20.00 to $25.00 per hour
Description
Animal Dermatology Group (ADG)
is the largest veterinary dermatology business in the U.S. and manages three (3) divisions. Our Animal Dermatology Clinic (ADC) division operates large, multi-doctor referral practices specializing in veterinary dermatology throughout the United States and internationally. ADG’s Animal Dermatopathology Services (ADS) provides veterinarians with expert interpretation of animal skin biopsy specimens and our Animal Immunotherapy Services (AIS) produces oral and injectable immunotherapy for allergic pets. In additional to providing advanced, specialized care to patients and supporting general practice veterinarians, ADG participates in drug/product development, clinical trials and has the largest approved American College of Veterinary Dermatology residency training program.
Animal Immunotherapy Services
is seeking a veterinary
Pharmacy Customer Service Representative
. This individual must work cooperatively with members of the ADG management team, AIS team members and our referring veterinary clinic medical staff to provide safe, accurate and timely delivery of allergy medications to veterinarians and their clients. Under the supervision of the AIS Manager, the veterinary
Pharmacy Customer Service Representative
position processes new orders, updates client and veterinary information, notifies clients about order status, and maintains inventories.
Essential Functions and Responsibilities of the Job:
Has the ability to triage allergy vaccine requests and fill new orders accurately and efficiently
Communicates effectively and has excellent phone skills in providing customer service
Able to effectively use computer and client management software to accurately provide medications in a timely manner, ensure accurate billing, and update client records
Order and restock inventory to maximize inventory turnover, prevent out-of-stocks, and minimize expired allergens
Ensures correct storage conditions for medications, checks for expired drug products and other defects, and removes them from inventory
Maintain and troubleshoot in-house processes
Maintain cleanliness/organization of pharmacy
Requirements
Qualifications/Work Experience:
1+ year(s) of experience as a veterinary receptionist and/or technician
Has knowledge of veterinary terminology, weights and measures, and pharmacy calculations
Ability to effectively communicate verbally with coworkers and clients
Ability to stand for extended periods of time, type at least 30 words per minute, lift up to 35 pounds, bend, squat, stoop and reach above and below shoulder level
We offer:
A 5/8 work week (Monday through Friday) with the possibility of a 4/10 work week
Competitive wages
Medical, dental, vision, short-term disability, and various voluntary benefit options
401K with employer match
Paid vacation
Paid holidays
Uniforms
Discounts on services and medications for employee pets