Client Coordinator

Description

Job description

If you are looking for a challenging and rewarding career...not just another job, you've come to the right place. We offer competitive pay, PTO, commission pay, bonuses, Insurance benefits & Holidays. 18+ yr old family owned & operated so we understand family comes first! This is a place to grow & constantly learn new things. If this sounds like what you've been looking for apply today!! We are looking to hire quickly for this position.

This is an in-person Monday-Friday job. The schedule is 8 am-5 pm or 7 am - 4 pm

Responsibilities

• Coordinate and manage client projects from start to finish using computer software and phone calling
• Do all of your work with accuracy and clarity
• Enter and maintain client orders in the system
• Manage to keep anywhere from 3-20 employees' schedules daily to ensure numbers are met
• Provide exceptional customer service via phone, email, and in-person interactions
• Ability to work in very high-pressure/stressful situations & still maintain your goals
• Must be able to manage yourself, prioritize & multi-task
• goals to make 20 outbound calls a day and book 10 jobs from a client base of 14,000!

Job Description

• Scheduling multiple jobs for each individual based on location, urgency & a number of things you will need to keep track of
• Understanding that the client comes first & give clients the best possible care
• Making outbound calls before a certain time to ensure work is done on time
• Finding a way - not an excuse
• Daily meetings in person & on the phone with other team members & being prepared to discuss what's going on in the department etc...
• Taking inbound client calls to answer questions, solve problems & schedule their appointments
• Going through several reports daily & completing tasks needed based on the reporting
• Working with multiple departments to coordinate appointments & ensure daily, weekly & monthly goals are met accordingly

This is a KEY position in the company. We are looking for a great communicator that is self-motivated, that has the ability to prioritize & multi-task. We need someone who is reliable, on time & dedicated to their work & that understands the importance of their responsibilities.

This is a local, family-owned & operated company with 30-50 employees & growing! Plenty of room to grow within the company & a company that notices well done. Join our team of dedicated professionals and make a difference in the lives of our clients. Apply today!

Benefits: 401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Schedule: Day shift

Monday to Friday

No nights - unless wanted - flexible

Occasional Saturdays

Work Location: In person + flexible with remote work based on performance

Requirements to thrive here

• Strong organizational and multitasking abilities
• Excellent attention to detail
• Ability & willingness to work under pressure & to navigate stressful situations
• Willingness to learn quickly & be self-motivated
• Ability to work independently and prioritize tasks effectively
• Strong communication skills, both written and verbal
• Ability to adapt quickly to changing priorities and deadlines
• Geographical understanding