About the role
Pay: $18.00 to $18.00 per hour
Description
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary: The Bistro Attendant ensures the restaurant runs smooth. They must adhere to food health and safety protocols, assist in maintaining cleanliness of bistro, take orders from guests, prepare food, and help staff when needed.
Duties & Responsibilities:
Demonstrate appropriate behaviors and positive guest relations
Maintain cleanliness of work areas including dry good storage, refrigerators, and freezers
Handle all guest service complaints and compliments in a professional and timely manner
Input orders into cash register system and collect payments from guests
Take guest orders, prepare food and beverage items, distribute prepackaged and prepared food items, and deliver orders to tables as needed
Follow and ensure compliance with food and safety handling policies and procedures
Maintain up-to-date knowledge of company food safety programs
Wash and disinfect kitchen area including tables, tools, knives, and equipment to ensure sanitary conditions and met the department standards
Prepare and cook food according to recipes
Dispense appropriate levels of alcohol
Assist in checking all fixtures, equipment, and conditions
Participate in all mandatory job training and meetings
Requirements
Qualifications:
A High School diploma or equivalent
Experience as a server is preferred
May need to meet age limits for serving alcoholic beverages
Courteous and attentive to guests
Excellent interpersonal, communication, and customer service skills
Flexibility to work shifts, including early mornings, late nights, weekends, and holidays
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor’s Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing
- Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart
- Be kind, passionate and hospitable.
Be Accountable
- Take ownership and deliver results.
Aim Higher
- Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences
- Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.