Sales Development Representative, HIT (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. Sales Development Representative (SDR)

At Availity, we're not just another Healthcare Technology company; we're

pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore , India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters, patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans and processing over 13 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts.
We're
transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

The Sales Development Representative (SDR) supports revenue growth through a combination of outbound business development and ownership of select transactional opportunities. This role

is responsible fo r generating qualified

pipelin e by proactively engaging prospective customers, conducting sales qualification activities, and advancing opportunities into the sales process.

The SDR partners closely with Account Executives, Marketing, and cross-functional stakeholders to leverage account engagement data, Salesforce insights, AV360 intelligence, and LinkedIn Sales Navigator to prioritize target accounts and identify

timely outreach opportunities. In addition to outbound prospecting, the SDR may manage assigned low-risk commercial opportunities, including low-dollar or no-dollar contracts, Statements of Work (SOWs), renewals, and similar transactional engagements.

The ideal candidate is customer-focused, commercially minded, highly organized, and motivated to build a successful career in sales. Success in this role requires
strong communication
skills, attention to detail, relationship-building capabilities, and the ability to manage multiple opportunities simultaneously.

Sponsorship, in any form, is not available for this position.

Why you want to work on this team:

• You will play a direct role in driving revenue growth and expanding Availity's market presence.
• You will partner closely with experienced Account Executives and sales leaders to develop critical sales skills and commercial acumen.
• You will gain exposure to healthcare technology, provider sales, and strategic account development.
• You will have opportunities for career growth within Sales, Business Development, Account Management, and other go-to-market functions.
• You will work with a collaborative, high-energy team that values innovation, accountability, and professional development.

To be qualified for this position, you have:

• 1-3 years of experience in sales development, business development, inside sales, or related customer-facing roles.
• Experience conducting outbound prospecting through phone, email, social selling, and other outreach channels.

Strong verbal and written communication skills
.

Ability to prioritize multiple activities and opportunities in a fast-paced environment.

Experience using CRM platforms such as Salesforce or similar tools.

Strong organizational and follow-through skills.

Bachelor's Degree preferred or equivalent combination of education and experience.

You will set yourself apart if you have:

• Experience selling within healthcare technology, healthcare services, or SaaS environments.
• Experience using LinkedIn Sales Navigator and sales engagement platforms.

Strong analytical skills and the ability to
leverage
data to drive prospecting efforts.

Experience identifying buying signals and qualifying opportunities.

Demonstrated ability to build relationships and influence outcomes across internal and external stakeholders.

Familiarity with contracts, Statements of Work, renewals, or transactional sales processes.

A desire to build a long-term career in sales and business development.

You will be

• Driving outbound sales development efforts
• Executing outbound prospecting campaigns through phone, email, LinkedIn, and other approved channels.
• Generating meetings and qualified opportunities for Account Executives through targeted outreach.
• Conducting discovery conversations to understand customer needs and business challenges.
• Re-engaging dormant opportunities, historical leads, and existing customer contacts.
• Maintaining prospecting activity levels and pipeline development targets.

Using data-driven account intelligence

• Analyzing account engagement data, marketing activity, Salesforce insights, AV360 signals, and LinkedIn Sales Navigator intelligence.
• Prioritizing target accounts and contacts based on customer engagement and buying signals.
• Tailoring outreach strategies based on market intelligence and customer activity.
• Maintaining account intelligence and customer interaction insights to support ongoing pipeline generation.
• Managing assigned opportunities and SOWs
• Independently managing assigned opportunities within established revenue and risk thresholds.
• Coordinating low-dollar or no-dollar contracts, Statements of Work, amendments, and related commercial requests.
• Gathering customer requirements and facilitating internal coordination to complete assigned opportunities.
• Escalating opportunities that exceed established complexity, risk, or financial thresholds.

Tracking opportunities through completion and
maintaining
visibility into status, next steps, and outcomes.

Supporting sales intake and work routing

Reviewing incoming requests and identifying activities that may be more appropriately supported by shared services, offshore teams, Sales Operations, or other internal functions.

Providing recommendations to leadership regarding work allocation opportunities.

Assisting

with the efficient transition and handoff of reassigned work.

Following established routing and operational processes.

Collaborating with Marketing and Sales teams

• Supporting coordinated campaign follow-up activities.
• Sharing insights regarding engagement trends, lead quality, conversion rates, and prospect feedback.
• Partnering with Marketing to understand campaign performance and market priorities.
• Participating in coordinated account-based outreach efforts.
• Maintaining CRM and reporting excellence
• Maintaining accurate opportunity, activity, and pipeline information in Salesforce.
• Monitoring outreach effectiveness, meeting outcomes, and qualification trends.
• Providing updates to Sales leadership regarding pipeline activity and conversion performance.
• Ensuring compliance with established sales processes and documentation standards.

Availity culture and benefits

Availity is a certified

• "Great Place to Work," "Best Workplaces for Technology Companies," "Best Workplaces for Women," and "Best Workplaces for Millennials!"
• Culture is important to us and there are many ways for you to make your mark here!
• We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. " AvaiLadies ," "Beyond Black," "HOLA," "Availity Pride," " VetAvaility ," Young Professionals Group, and "She Can Code IT" are just some of the communities you can get involved in.
• Availity is a culture of continuous learning. We have many resources and experts across our organization to support your growth and career development.

We offer

Competitive salary and incentive opport