About the role
Description Job Summary A Banquet Server is responsible for the set up and the service of all assigned banquet functions. Must be available nights, weekends, and holidays.
Job Duties
Serve guests according to the hotel's standards in a friendly, courteous, and professional manner.
Know how to read the Banquet Event Order and be familiar with the menu of the assigned function.
Comply with certification requirements as applicable for position to include Alcohol Awareness, Food handlers, Safety, etc.
Maintain a friendly and warm demeanor at all times.
Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
Clear banquet space after the completion of functions and ensure that all equipment and supplies are stored and restocked properly.
Respond to guest problems, complaints and accidents; Refer to management, if necessary.
Maintain the banquet store room in a neat and organized manner, stocked with any and all appropriate supplies necessary for food service functions.
Requirements
Education & Experience
High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Alcohol Awareness Certification (must comply with State regulations)
Must be able to convey information and ideas clearly.
Must work well in stressful, high-pressure situations.
Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests.
Must be able to lift at least 25lbs.