About the role
Description
Service Advisor | Best-One Tire & Service | Elizabethtown, KY
Join the Best-One Team!
Best-One Tire & Service in
Elizabethtown, Kentucky is looking for a
Service Advisor who is passionate about Creating Raving Fans by delivering exceptional customer service. If you have at least 1 year of experience in a retail tire or automotive service environment, enjoy keeping operations running smoothly, while assisting customers, we want to talk to you!
What You’ll Earn: Starting at $20/hour, with higher pay based on experience.
Why You'll Love Working Here
Top Pay - the more you know, the more you earn
Home on the
Weekends
Paid holidays & vacations; closed most major holidays
Health/dental/vision insurance
401(K)- Company Match!
Team member discount program
Continuing education/training
...and being a part of a company that offers a career, not just a job!
What You'll Do as Service Advisor
- Answer phones and greet and assist customers in a respectful and timely manner.
- Answer customer questions about service outcomes and consult with technicians when necessary.
- Inform customers of changes in service or when their vehicle is ready to be picked up.
- Ensure all paperwork is properly filled out, updated, completed, and closed according to Best-One and customer standards.
- What We're Looking For: Must have at least 1 year of experience in a customer-facing service environment.
- Must have proficiency with Windows-based computers with strong attention to detail.
- Must have reliable transportation and a commitment to good attendance.
- Must maintain a positive and friendly attitude while providing service beyond the expectations of our customers.
Who we are
For more than 77 years, Best-One Tire & Service has grown from a single service station into one of North America's largest independent tire dealers, with 285+ locations across 35+ states. While we've grown, one thing hasn't changed—our commitment to taking care of our customers and our team members.
Our mission is simple: Create Raving Fans. And we know our success starts with our team members – our internal ravings fans.