About the role
COMPANY OVERVIEW
Birdseye’s mission is to help make the world a safer place!
We are the leader in AI-driven Remote Facility Supervision solutions for the Trucking and Logistics Industry. Our Maximum Telepresence Approach™ delivers cutting-edge, data-driven security and operational insights that create a safer working environment for millions of people every year.
We provide end-to-end, cutting-edge hardware and AI-driven solutions, redefining security beyond traditional gatehouses. By empowering our professionally trained monitoring agents, we achieve 99.99% reporting accuracy in mission-critical security, safety, and operational support -24/7/365- for some of the world’s largest logistics facilities, as well as small and medium-sized businesses.
If you're ambitious, thrive in a fast-paced environment, and align with our ICARE values, Birdseye will be the perfect fit for you. If you’re wondering what the world will look like in 10 years - join our Team!
Job Description
Location: DFW Area. Farmers Branch office.
Installations and Services
- On site management of all aspects of all CCTV installations and services
- Work closely with Installation Manager/Project Managers to uphold company standards and customer satisfaction on all services provided
- Review new project proposals, and develop execution plans
- Coordinate all trades and staff
- Provide tech support and on-site help whenever required
- Ensure high quality workmanship by all trades
- Maintain installation and service schedule
Communicate with customers
Participate in Service On Call rotation
Inventory & P&E maintenance
Maintain stock free of unused inventory at all times
Inventory forecasting and maintenance of required stock
Manage all aspects of CCTV RMA
- Ensure warehouse is clean and organized at all times
- Monitor and maintain existing network infrastructure
- Maintain wellness of vehicles, surveillance trailers and solar units
Leadership
Coach and support "Level 1 Support" & "Level 2 Support"
Create education, training, and development programs where required
Develop future company leaders
Develop new, and improve existing system integration solutions
Identify new market opportunities
Perform detailed analysis of competitor products and services
Qualifications and Skills
- Valid Driver's License with clean abstract
- Strong communication skills both oral and written in English
- Demonstrate strong work ethic, leadership skills, ability to train, ability to work independently with minimal supervision
Working at Heights Certification
Networking and low voltage electronic experience (Strong networking skills an asset)
Ability to read schematics and blueprints
Good to have
Experience in CCTV/Access Control Installations (e.g. Hikvision, Axis, Kantech, HID, Louroe, Aiphone)
What We Can Offer You
Gas Mileage Compensation
Access to company vehicle
Company issued mobile phone
Ongoing training and certifications
This role will require the candidate to complete background checks (includes but not limited to: references, educational verification, criminal check, credit check - where applicable). Certain roles may also require testing.
#LI-Onsite