About the role
Description
The Blake’s Orchard Inc. Cafe Team Member is an essential part of our walk-up food service destinations on the farm. This role is responsible for preparing and serving food orders in a fast-paced, guest-facing environment, as well as processing transactions at the point of sale. Cafe Team Members are expected to deliver friendly, efficient service while maintaining a clean and safe food preparation area. Whether working the grill, operating the fryer, or ringing up guests at the counter, the Cafe Team Member plays a vital role in ensuring every guest leaves satisfied and well-fed.
Responsibilities and Duties
Prepare food items accurately and in a timely manner according to established recipes, portion sizes, and quality standards
Operate the grill safely and proficiently, cooking items to proper temperature and doneness
Operate the deep fryer safely and proficiently, following correct oil temperature, timing, and food handling procedures
Monitor food quality throughout preparation, ensuring all items served meet the cafe’s standards for taste and presentation
Always follow proper food handling and storage procedures, including safe thawing, cooling, and holding temperatures
Communicate order status to teammates and guests to ensure accurate and timely fulfillment
Greet guests at the counter with a friendly and welcoming attitude
Take food orders accurately, confirming selections and communicating any wait times or item availability
Answer guest questions about menu items, ingredients, and preparation methods to the best of your ability
Process guest payments accurately using the point-of-sale system, handling cash, card, and other accepted payment methods
Provide correct change and receipts as applicable, maintaining accuracy in all transactions
Notify guests when their order is ready and ensure it is handed off correctly and completely
Adhere to all food safety regulations and guidelines, including proper handwashing, glove use, and cross-contamination prevention
Maintain a clean and organized workstation throughout the shift, including the grill, fryer, prep surfaces, and counter areas
Assist with cleaning duties including wiping down equipment, sweeping, mopping, and sanitizing surfaces
Report any food safety concerns, equipment issues, or potential hazards to a supervisor immediately
Support fellow Cafe Team Members during busy periods to maintain smooth and efficient operations
Always represent the farm with professionalism and a positive attitude
Education, Skills & Knowledge
Friendly, energetic personality with a commitment to delivering excellent guest service
Ability to work in a fast-paced, high-volume food service environment
Comfortable working in a warm kitchen environment with exposure to heat from grills and fryers
Ability to stand for extended periods and move quickly throughout the cafe during peak service times
Basic math skills and comfort handling cash transactions and operating a point-of-sale system
Strong attention to detail and ability to manage multiple orders simultaneously
Reliable, punctual, and a team-oriented work ethic
Working Conditions
This is a seasonal position based in our indoor/outdoor walk-up food service areas on the farm. Team Members should be prepared to work in a warm kitchen environment and may also be exposed to outdoor elements depending on the cafe’s layout and setup.
Be a team player and adhere to the Blake Family Mission Statement “Growing Good Times and Memories for Every Generation” and embody our core values:
W
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Whatever it takes
H
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Help each other be successful
A - Accountable to one another T - Treat customers like guests in our homes and employees like family Additional Duties:
This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your supervisors.
The Blake’s family of companies is an Equal Opportunity Employer.