Inside Sales Representative - Energy

Overview

The Energy Inside Sales Representative - Power Generation (EPG) is responsible for driving revenue growth through the sale of power generation solutions, including generators, packages, and related services. This role focuses on nurturing existing customer relationships while actively developing new business, serving as a trusted advisor to customers with critical power needs across multiple industries.

This role is designed for a proactive, results-driven sales professional who thrives on prospecting, developing new business opportunities, and building customer relationships. Compensation includes a competitive hourly base plus a significant commission component, offering strong earning potential for individuals who consistently generate and close new business.

As a primary point of contact, this position requires a strong understanding of power reliability, uptime requirements, and customer-specific challenges, ensuring solutions are aligned with operational, emergency, and long-term power demands. The role works closely with outside EPG sales, service, and operations teams to deliver seamless, high-value customer experiences.

Job Overview

Blanchard Machinery Company is committed to fostering a high-performance work culture with challenging work opportunities that inspire high quality results.  Some of the benefits of joining our team are:

• Competitive Pay.
• Benefits: Medical, dental, vision, 401K, profit sharing, generous PTO and paid holidays, uniforms, and much more.
• Exposure to world-class CAT training and development.
• A friendly and supportive work environment.
• Continuous exposure to learning and new technologies
• Opportunities for advancement

Responsibilities

• Contributes to a positive work environment and promotes the vision, mission and values of BMC.
• Completes all job responsibilities in a safe manner, promotes and champions a safe and healthy work environment.
• Responsible for answering questions about the company, products, services and other topics.
• Nurture existing customer contacts and offer solutions to customers/prospect inquiries.
• Respond to sales inquiries, collaborate with outside sales representatives and sales operations.
• Build and manage strong customer relationships through customer interactions by optimizing opportunities through proactive communication.
• Engage with customers via phone, portal, email, text and chat to respond to requests, resolve issues, answer questions and follow up on job bid results.
• Determine the right course of action for customer requests/issues with a broad understanding of Blanchard product offerings.
• Search plan rooms sq. ft, Dodge etc. for new projects with generator ATS and switchgear.
• Work with outside vendors to provide complete customer solutions.
• Serve as a focal point for creating, collecting, organizing, and updating the CRM in order to support business development.
• Optimize our lead acquisition processes through appropriate channels to increase opportunities in the sales pipeline and, when appropriate, ensure customers are connected to the appropriate sales representative.
• Supports strategic outbound campaigns by helping targeted customers understand value of solution offerings.
• Other duties as assigned.

Qualifications

• High School Diploma or equivalent required. Bachelor Degree is business related field preferred.
• 2+ years related customer service experience preferred.
• Results oriented and focused on continuous process improvement.
• Ability to adapt to changing priorities; meets deadlines and works well under pressure.
• Must possess a customer centric mindset along with the ability to build strong relationships.
• Excellent interpersonal, written and oral communication skills.
• Excellent listening skills and the ability to ask probing questions understand concerns and overcome objections.
• Strong work ethic and self-starter. Able to effectively manage multiple tasks/priorities and adapt to change.  Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone.
• Ability to learn and navigate new software quickly. Will be trained on CRM software, Rental process system, online parts ordering, etc.
• Personal commitment to continuous improvement and service excellence.
• Ability to work independently with limited supervision.

Working Conditions

• The physical environment requires the employee to work primarily inside throughout the day.
• Position may require employees to be physically present at designated worksite locations.
• Requires standing, stooping, squatting, pushing, pulling, twisting, turning, lifting.
• Seeing, reading, and writing to complete job responsibilities.
• Use of computers and other forms of technology to complete job responsibilities.