Property Manager

Compensation: $29.48 starting salary

REPORTS TO: Assistant Director of Housing

SUPERVISES: N/A

POSITION TYPE: Full-time, nonexempt

SCHEDULE: Up to 36 hours/week

We accept and review applications on a rolling basis. We will remove the position from our website once it is filled.

BENEFITS

Medical/Vision Dental Insurance

The following individuals qualify for BMAC's group insurance plans:

• Regular, full-time employees working 30+ hours per week receive full benefits
• Qualifying dependents: Spouse/legal domestic partner and any dependent children 26 years or younger

Life Insurance

Short/Long-Term Disability

Employee Assistance Program

401(k) Retirement Plan

Eligibility begins in the first month after hire date. Vesting rules apply.

TextCare

Paid Time Off (PTO)

• Employees begin accruing PTO the first day of employment as detailed below
• Employees with 0-5 Years of Service = accrue 0.0773 hours per hour worked
• Employees with 5+ Years of Service = accrue 0.0899 hours per hour worked
• Employees with 10+ Years of Service = accrue 0.1028 hours per hour worked

Flexible Time Off (FTO)

Available according to scheduled work time.

Holidays: 12 paid holidays

Other Paid Leave

• Bereavement Leave – up to 4 days to eligible employees
• Jury Duty Leave – up to 4 weeks over any 1-year period
• Workers Compensation: Comprehensive insurance provided
• Optional Flexible Spending Account
• Optional Life Flight Membership
• Optional Aflac Benefits

JOB SUMMARY:

Ensure compliance with housing regulatory agencies and fair housing laws by reviewing on-site management-prepared tenant certifications/re-certifications and related paperwork. Maintains waiting lists for 70-80 units owned and/or managed by BMAC; interviews applicants and gathers information to determine eligibility/ineligibility and assignment of rental unit in accordance with BMAC policies, State and Federal regulations.  Maintains 100% lease-up rate; participates in marketing and community networking efforts. This is considered a front-line staff position that interfaces regularly with Resident Managers and tenants. Provides case management functions if needed. Know and comply with policies of individual programs/services. The Property Manager may occasionally work up to 12 hours some days, depending on workload and location of jobs. They will be required to respond to on-call after-hours work requests on a rotating basis with other team members.

OVERVIEW OF RESPONSIBILITIES

:

Include s the following. Other related duties may be assigned.

• Provide property oversight and management for 70-80 units

Ensure continuous compliance with housing regulatory agencies and fair housing laws
.

Review tenant certifications/re-certifications and related paperwork, including income verifications, asset verifications, documents, lease amendments, etc. and participate in Management & Occupancy Reviews (MOR).

Manage resident move-in and move-out processes.

Prepare initial certifications/move-ins and related paperwork
in accordance with
 guidelines. Includes checking all income, assets and medical expenses verified by a third party before a move-in can occur. Includes HUD and non-HUD properties.

Review and authorize adverse action notices (i.e.: complaints, lease violations, 10-day notice to comply, etc.).

Investigate complaints, disturbances and violations, and resolve problems, following management rules and regulations.

Process requests for reasonable accommodations.

Maintains waiting list and administer marketing activities for vacant spaces to prospective tenants.

• Provide case management for properties in position portfolio

Act as f

rontline staff position for all client questions, including availability and rent amount; waitlist questions and directing clients to proper resources available through other agencies.

Meet with prospective tenants to provide property and occupancy information, determine eligibility, and make proper referrals.

Perform annual recertifications on each tenant in our HUD and non-HUD properties. Includes checking all income,
assets
 and medical expenses verified by a third party.

Perform any and all interim certifications on tenants, including changes in household members, income, pets, etc.

• Recordkeeping, reports & contract maintenance

Maintain records in

• files and
• property management software, rental or usage activity, Work
• Orders, maintenance and operating costs, or property availability.
• Initiate and maintain all tenant files, including all HUD and non-HUD properties. All HUD files must be filed in accordance with HUD guidelines .
• Provide property oversight, including, but limited to performing routine inspection of grounds, coordinating of maintenance activities, planning major repairs and other construction projects, purchasing maintenance supplies, and submitting work orders.
• Prepare periodic audit responses to multiple regulatory agencies.

• Community relations

Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.

Confer with attorneys or agencies of jurisdiction to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations.

Maintain positive working relations with other community and service agencies to ensure collaboration and positive referral process to residents and applicants .

5. Provide coverage as needed for other BMAC properties not in
position
 portfolio.

• Performs other related duties as assigned.

QUALIFICATIONS

Education & Experience

Relevant experience and/or education may be substituted for either education or work history.

Associate’s degree in

Business

Administration

• or
• related field .
• P roperty management
• or affordable housing compliance
• experience
• strongly
• preferred .

Bilingual - English/Spanish - is

strongly

preferred

Knowledge, Skills & Abilities

• Strong commitment to BMAC’s mission of building thriving communities and to our values: hope, integrity, compassion, collaboration, and community.
• Demonstrates the necessary attitudes,
• knowledge
• and skills to deliver culturally competent services and work effectively with
• diverse populations, including LGBTQ and people of color, as well as
• individuals
• of all ages and ability levels.
• Ability to understand and implement contract requirements
• regarding
• eligibility and services, and data maintenance.
• Ability to work independently as well as with a team to achieve objectives and assignments.
• Ability to provide excellent customer service and employ conflict resolution skills effectively, including in challenging or stressful situations.

Ability to

• maintain
• confidentiality, set
• appropriate client
• boundaries, and exercise sound judgement in all decisions.
• Proficient with Microsoft Office products, and the ability to learn other computer programs as needed.
• Demonstrable attention to detail and analytical skills
• required .

Ability to compile

• and to
• accurately input and organize data, information, and files.
• Ability to be flexible when managing changing priorities and schedules, without compromising the quality of outcomes, ability to complete tasks, or uphold commitments.
• Excellent oral and written language skills.

Special Requirements

Occupancy Specialist certification

• is desirable
• OR
• must be obtained within six months of hire date.
• Valid driver’s license, satisfactory driving record.

Must provide

• own
• vehicle for travel and
• maintain
• current auto insurance.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to

spend

extended periods of time at a workstation.

Ability to

move

up to 20 lbs., occasionally up to 40 lbs.

Ability to

• move
• objects and us e
• hand
• truck .
• May require climbing stairs at some residences.

WORK

ENVIRONMENT

:

Work

• is
• generally sedentary
• and performed in an office environment. Involves some local and regional travel for meetings/trainings and
• to visit
• client units as needed.