Event Director

Description

About Us
From weddings and celebrations to corporate gatherings and major sporting productions, our team works behind the scenes to bring events to life. We take pride in delivering exceptional experiences, embracing creativity, and making every event run seamlessly.
We believe extraordinary events start with extraordinary people. If you take pride in your work, enjoy collaborating with a supportive team, and want to be part of something bigger, you’ll feel at home here.
About the Job
The Event Director role is responsible for driving rental revenue while delivering an exceptional client experience from inquiry through event execution. This position plays a key role in building long-term client relationships, developing tailored rental solutions, and ensuring seamless communication between clients and internal teams. Success in this role directly contributes to event execution, client satisfaction, and overall business growth. This role works closely with Business Development, CAD, Inventory, Operations, and Sales Support teams to bring events to life successfully and efficiently.
What You’ll Do
Lead client discovery calls, showroom appointments, and site visits to identify event rental needs and opportunities
Build customized rental proposals and guide clients through product selections, creative solutions, and upsell opportunities
Proactively communicate with clients throughout the sales and planning process to ensure a seamless experience
Collaborate with CAD, Inventory, Operations, and Sales Support teams to develop accurate event scopes and execution plans
Ensure all contracts, event details, timelines, and client communications are accurate and finalized prior to execution
Maintain organized client records, event documentation, and internal notes within company systems
Partner with Business Development Managers and Sales Directors to support revenue growth and sales initiatives
Track project timelines, client requests, and event changes to ensure deadlines and expectations are met
Resolve client concerns and troubleshoot challenges with professionalism, urgency, and a solutions-focused mindset
Deliver exceptional service that fosters repeat business, referrals, and long-term client relationships
Support cross-functional communication by sharing client feedback, operational insights, and event updates with leadership and internal teams
What You Bring
Required
3+ years of experience in event rentals, hospitality, event planning, sales, or client relationship management
Strong knowledge of event rental products, event logistics, and client service best practices
Proven ability to build and maintain long-term client relationships while managing multiple projects simultaneously
Excellent communication, organization, time management, and follow-through skills
Strong sales and consultative problem-solving abilities
Ability to work in fast-paced, deadline-driven environments while remaining adaptable and detail-oriented
Proficiency with Microsoft Office and CRM/order management systems
Valid driver’s license and reliable transportation
Flexibility to work evenings, weekends, and attend offsite meetings or site visits as needed
Nice to Have
Experience in luxury events, weddings, corporate events, or hospitality environments
Familiarity with rental software platforms, CAD collaboration, or event management systems
Existing relationships within the event planning, venue, or hospitality industry
Experience managing high-profile or large-scale events
Creative eye for design, layouts, and event aesthetics

What Makes Us Special Compensation and Benefits Competitive pay + monthly bonus opportunity Paid time off and company holidays Comprehensive benefits package including:

Medical, Dental, and Vision Insurance

Company-Paid Basic Life and AD&D Insurance

Short-Term and Long-Term Disability

Telehealth and Wellness programs

Flexible Spending Accounts (FSAs)

Employee Assistance Program

401(k) with employer matching

Our Culture & Work
A team that has your back: We work across sales, warehouse, logistics, and operations to make every event successful. When challenges come up, our teams step in and support each other.
Work that creates real moments: Every event represents something meaningful—a wedding, a celebration, a milestone, or a major gathering. Our work helps create experiences people remember for years.
Pride in craft and reliability: We deliver consistently and professionally. Our team cares about the details, the quality of our products, and the experience we provide.
Opportunities to grow: As we continue to expand, we invest in development, training, and career growth across roles, departments, and locations.
Innovation and creativity: We encourage fresh ideas and empower our teams to find new ways to deliver exceptional events.
Fun with impact: We work hard, support each other, and take pride in being part of something meaningful.