About the role
4 on 4 off - Field Service Engineer Location:
Field-Based - Crewe Salary:
£36,419
Starting + Up To
£1,000 Onboarding Bonus
+
Bonuses Company:
NoteMachine (A BRINK’s Company) Shifts:
4 Days On / 4 Days Off | 09:00 – 20:30
As a Field Engineer at NoteMachine – You will be a Key Player in the Future of Cash Access
Join us at NoteMachine and take your engineering career to the next level — with real rewards, real opportunities, and be a part of Brink’s, a global leader within the industry.
Who Are We?
We’re
NoteMachine
- , one of Europe’s top ATM providers – moving over
- £10 billion
- in cash annually, with over
- 14, 000 , machines in our ATM network ,
covering all of the UK. We work with national retailers, leisure venues, and local businesses to deliver smart, secure, and seamless cash access. We’re part of the global
BRINK’s
network – operating in
100+ countries
with 59,000+ employees – giving our team the opportunities which come from working within an international company, while staying agile and fast-moving to really make an impact every day.
The Opportunity
As we continue to expand and build our national engineering base, the lookout for a
Field Service Engineer
who’s hands-on, people-savvy, and ready to tackle real-world tech challenges across our ATM network. Whether you're experienced with ATMs or skilled in electro-mechanical repair, if you’re a sharp problem solving, solution finding, a master on the tools and great with customers, this role could be the perfect fit. Standout Benefits & Perks £36,419 starting salary Up to £1,000 onboarding bonus
(dependent on experience and paid on passing probation) Performance Bonus Company van, fuel, tools & fitted uniform provided – you can also use the van for personal use as long as you follow the HMRC guidelines. 4-on / 4-off shift pattern
– providing you with consistency & work-life balance Full training and ongoing development 22 days holiday , rising to
23 days
- in the annual leave year after your first anniversary. Medicash
- private healthcare & wellness benefits Salary sacrifice
- pension scheme
- for higher take-home pay Life insurance –
- 4 x salary cover Company Sickness Policy (CSP) Group Income Protection
- Scheme – subject to qualifying criteria Strong
- career growth
opportunities in a growing business
What You'll Do
· Perform second-line break-fix and preventive maintenance on our range of ATMs, including Triton, Wincor, and NCR machines.
· Collaborate with customers to identify and resolve technical issues to fit with their service requirements and enable on time in full machine provision.
· Provide excellent customer service, ensuring that all customers and stakeholders are treated with respect and professionalism
· Accurately document all service transactions and keep detailed records of any repairs or replacements performed
· Stay up-to-date with the latest product knowledge and industry trends through ongoing training and professional development
· Conduct quality control checks to ensure that all repairs and replacements meet company standards
What You’ll Need
Field Service Engineering experience with electro-mechanical systems
ATM experience is ideal but not essential
A drive to deliver on your daily calls, and fix things right first time.
A valid UK driving licence (max 6 active points)
A methodical, problem-solving mindset
Clear, confident communication & customer service skills
Willingness to travel and work weekends/holidays on rotation
No live or spent , IVAs, or bankruptcies in the last 10 years
If this sounds exciting to you, apply today if you think you have what it takes to be part of our dedicated global team.