About the role
Reception Security Officer
Location: Office Environment Pay: £14.75 per hour Hours: Monday to Friday, 06:00 to 12:30 (32.5 hours per week)
Additional Hours: Occasional Saturday working may be required
About the Role
- We are looking for a professional, reliable and customer-focused Reception Security Officer to join our team.
- This role combines reception, administration and security responsibilities and is ideal for someone who enjoys interacting with people and providing excellent customer service.
- As the first person visitors, staff and contractors meet when arriving on site, you will play an important role in creating a welcoming and professional impression while helping to maintain the security of the premises.
- Due to the responsibility of opening and securing the building each day, reliability and punctuality are absolutely essential.
Main Duties
- Opening and securing the building at the start and end of each shift
- Providing a professional and friendly reception service
- Welcoming visitors, contractors and staff
- Managing visitor sign-in procedures and issuing passes
- Answering and directing telephone calls
- Monitoring access to the building
- Using computer systems to record visitor and security information
- Receiving deliveries and assisting with enquiries
- Maintaining accurate records and completing basic administration tasks
- Supporting the smooth day-to-day operation of the reception area
What We're Looking For
- A valid SIA Security Guarding or Door Supervisor Licence
- Excellent communication and customer service skills
- A confident and professional telephone manner
- Good computer skills and experience using Microsoft Office applications
- Well presented, organised and approachable
- Comfortable working independently and taking responsibility
- Exceptional reliability and punctuality
- Previous experience in reception, customer service, front-of-house, concierge or security roles would be advantageous