About the role
Description
RESTAURANT MANAGERS & MANAGERS IN TRAINING
RESPONSIBILITIES:
Every aspect of everyday supervision of restaurant
Resources management
Stock levels
Hiring, training, scheduling of crew members
Sales management
Restaurant Manager:
A Restaurant Manager is responsible for the overall operation of a restaurant, ensuring it runs efficiently and profitably while providing excellent customer service. They oversee staff, manage budgets, handle customer complaints, maintain inventory, and ensure compliance with health and safety regulations. They are also responsible for setting goals, training employees, scheduling shifts, and maintaining a positive working environment. The manager ensures that both the front and back of the house work seamlessly together to meet the restaurant's standards. Strong leadership, organizational, and communication skills are key to this role.
Manager-in-Training (MIT):
A Manager-in-Training (MIT) is an individual who is being groomed to become a full-fledged Restaurant Manager. This position is typically a training program where the MIT learns the responsibilities of a restaurant manager by shadowing and assisting with tasks. They gain experience in areas such as staff management, inventory control, customer service, and financial management. The goal is to prepare the MIT to take on a managerial role once they have gained the necessary skills and experience. It’s a hands-on, learning-focused position with increasing responsibility as the training progresses.
SHIFT LEADERS
RESPONSIBILITIES:
Ensure shifts operate effectively
Is knowledge-leader of crew during each shift
Customer service
Cash handling
Buddy's is looking for Shift Leaders who are responsible for overseeing the daily operations during their shift, ensuring smooth service, and maintaining a positive guest experience. Key responsibilities include supervising staff, managing customer service, ensuring food quality and safety standards, handling cash transactions, addressing guest complaints, and supporting team members to stay on task. Shift leaders often have some administrative duties, such as updating inventory, setting up staff schedules, and training new employees. They act as the point of contact for both customers and staff and report to the restaurant manager. The role requires leadership skills, problem-solving abilities, and a strong understanding of restaurant operations.
Requirements
Restaurant Manager
2+ years of management experience in a fast casual or quick-service environment
Strong leadership and team-building skills
Proven ability to manage high-volume operations
Knowledge of food safety and sanitation standards (ServSafe certification preferred)
Experience with scheduling, labor management, and inventory control
Comfortable using POS systems and back-office software
Excellent customer service and conflict resolution skills
Ability to train, coach, and motivate a diverse team
Availability to work a flexible schedule, including weekends and holidays
Ability to lift up to 50 lbs and stand for long periods
MANAGER-IN-TRAINING
Previous experience in a supervisory or lead role (restaurant experience preferred)
Eagerness to learn all aspects of restaurant operations
Strong communication and interpersonal skills
Ability to follow direction and take initiative
Willingness to work in a hands-on, fast-paced environment
Availability to work a full-time, flexible schedule
Must be goal-oriented and open to feedback
Able to lift 30–50 lbs and work on your feet for 8+ hours
High school diploma or equivalent (some college a plus)
Desire to grow into a leadership role within the company
SHIFT LEADERS
6+ months of experience in a restaurant or food service role
Proven reliability and punctuality
Strong communication and basic leadership skills
Ability to manage a small team and delegate tasks
Comfortable handling cash, POS systems, and basic reports
Capable of resolving guest concerns with professionalism
Knowledge of basic food safety practices
Flexible availability, especially during peak shifts
High school diploma or equivalent preferred
Ability to multitask and maintain a clean, organized work environment