About the role
Description
The Collections Specialist is responsible for collecting for damages to Budget Rent a Car fleet vehicles.
Responsibilities
- Review files to determine potential coverage and develop collection strategies for recovery within 90 days
- Communication with customers, other parties, attorneys, etc.
- Maintain accurate account of collections activity and incoming payments
- Evaluate files for outside collection or attorney referral
- Complete monthly reconciliation report using Excel
- Make suggestions for alternative dispute resolution
- Other miscellaneous duties as assigned
Desired Qualifications
- Collection handling experience preferred
- Claims handling experience preferred
- Rental car company experience preferred
Requirements
- Collections experience
- PC literate in Windows and MS Office software
- Excel proficient
- Strong organizational skills with a detail focus
- Excellent verbal and written communication skills
- Heavy phone experience
This description is not an all-inclusive description. Specialists may be subject to additional tasks and responsibilities that management deems appropriate.
PM21
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