About the role
Description
Rental Agent – Memphis, TN
Love delivering outstanding guest experiences and earning more through great service and sales? Join our team as a Full-Time Car Rental Agent in Memphis, TN.
We’re looking for energetic, guest-focused professionals with hospitality, customer service, or retail experience. If you enjoy making people feel valued, solving problems quickly, and naturally recommending helpful options, you’ll fit right in. We provide full training so you can confidently handle rentals and offer upgrades and additional services.
Key Responsibilities
Deliver personalized service while opening and closing rental agreements
Clearly answer customer questions regarding charges, vehicle condition, directions, and concerns
Proactively recommend and sell optional products including coverage, GPS, fuel options, and upgrades
Prepare vehicles by washing, vacuuming, refueling, and detailing
Occasionally shuttle vehicles to and from nearby locations
Handle front desk tasks: answer phones, photocopy, and maintain a clean, organized workspace
Support the team by assisting other agents or locations as needed
Additional responsibilities may be assigned as needed.
What We Offer
Competitive hourly pay plus a lucrative commission and incentive plan
Full benefits package: Medical, Dental, Vision, and 401(k)
Comprehensive paid training for skill development and career growth
Generous vacation and paid time off
Supportive team culture with real advancement opportunities
If you’re reliable, guest-oriented, and motivated by strong earning potential, we’d love to hear from you. Apply today!
Requirements
High School Diploma or equivalent
1+ years of customer service experience
Demonstrated work history tenure
Professional communication skills and problem resolution experience
Proficient in general office equipment (fax machines, calculators, photocopiers, etc.)
Must have a valid driver’s license with no more than two moving violations and/or at fault accidents
Must be able to pass a drug and background check