About the role
Pay: $18.00 to $22.00 per hour
Description
Cabo Bob’s is looking for an energetic, people-focused Guest Satisfaction Lead to help lead a fast-paced restaurant team. If you enjoy creating a great guest experience, supporting team members, and keeping operations running smoothly, this is a great opportunity to grow with a company that values fresh food, strong service, and a positive work environment.
In this role, you’ll work closely with the General Manager to lead, coach, and support the team each day. We’re looking for someone who leads by example, stays organized under pressure, and brings a friendly, solutions-focused attitude to every shift. If you’re ready to take the next step in your leadership career, Cabo Bob’s offers the chance to build your skills, take on new challenges, and make a real impact.
Essential Duties & Responsibilities
Lead by example with a positive attitude and a smile
Help organize and plan for daily business needs
Look for ways to improve processes and support smooth operations
Interview and help select candidates for employment
Maintain key daily records, including notes, temperature logs, evaluations, prep lists, and restock checklists
Provide coaching and feedback to support employee growth and development
Attend weekly meetings with store managers to discuss business needs, staffing, produce orders, and service goals
Ensure catering and online orders are prepared accurately and on time
Be available for a variety of shifts, including opening, mid, and closing shifts
Build strong relationships with staff, guests, and the management team
Uphold company standards and enforce policies consistently
Model our BBM values: Be friendly, Be helpful, and Make it great
Benefits
Fun, team-oriented workplace
Free meals
Competitive pay plus shared tips
Flexible scheduling
Opportunities for growth and promotion
Sundays off
Free uniform
New shoes every 6 months
Christmas bonus
Paid time off for full-time employees
Requirements
Requirements
Current Food Manager certification.
Clean driving record.
Ability to lift at least 50 lbs.
Strong communication skills; English required, bilingual is a plus.
Strong interpersonal skills.
Ability to stand for long periods.
Ability to reach, bend, squat, and lift during shifts.
Ability to multitask in a fast-paced environment.