About the role
Description
Heritage Industries, based in Salt Lake City, Utah, specializes in designing, engineering, fabricating and building custom service vans, truck beds and truck bodies for the mining, energy and construction industries. We offer a broad range of services including building, servicing, troubleshooting, repairs and upfitting vans and service truck bodies in addition to executing site maintenance contracts. Heritage Industries is known for its innovative solutions such as the EnPak Quick Dock system and self contained lube skids which enhance efficiency and reduce operating costs. Heritage Industries is part of the Campbell Companies portfolio of companies.
Detailed Description:
People
Develop a sales force that aligns with the go to market strategy that encompasses all of Heritage’s capabilities.
Oversee and manage sales and marketing teams including hiring, training and ongoing development.
Foster a positive and collaborative team environment that encourages continuous improvement and customer-centricity
Conduct performance reviews and provide ongoing feedback and coaching to service team members
Market Performance
Develop and execute a go to market strategy that encompasses all aspects of Heritage, its operations and capabilities including the following:
Strategy development and execution to grow Heritage’s current group of products and services
Sales force development and coverage strategy
Develop Heritage’s marketing strategy
NPI role out and validation in conjunction with R&D group
Market coverage of current customer base while expanding coverage and reach of Heritage’s sales force
Oversee all aspects of customer relationship management including sales coverage, customer feedback and focus groups, contract management etc.
Collaborate with R&D to develop new and innovative to solutions to meet customer needs
Ability to develop, negotiate and execute on multi-year contracts with large key accounts
Financial Performance
Oversee demand planning for Heritage inventory to ensure proper inventory levels in alignment with forecasts and customer demand including capital deployment to in alignment with financial objectives
Oversee market pricing of Heritage products and services to ensure alignment with overall company financial objectives
Develop and oversee sales and marketing budgets
Operational Excellence
Develop processes for sales and marketing that collaborate and support all other areas of Heritage (Operations, R&D, Finance).
Work collaboratively with all other areas of Heritage to drive continuous improvement in all aspects of operations.
Participate and contribute meaningfully in weekly, monthly and quarterly strategy and performance review meetings.
Provide reporting of key data as needed
Create, analyze and share data in meaningful ways that improve processes and results
Innovation
Implement a CRM, develop and executive the corresponding strategy for use across all of Heritage and its various operating areas.
Pursue and implement other technologies, processes and strategies as appropriate to advance the objectives of Heritage
Understand and study market trends and position Heritage to capitalize on market opportunities by via a strong value proposition to our customers.
Required Qualification
Minimum 10 years in sales and marketing experience including at minimum 5 years of sales management experience
Proven experience developing and deploying a sales force
Experience in demand planning and inventory management
Applicable experience in operational excellence and process improvement. Experience with LEAN processes is preferred.
Experience using 8020 as a go to market principle
Strong presentation, organizational and time management skills.
General computing skills including Microsoft Suite and CRM usage
Ability to create, process and share data
Excellent communication and interpersonal skills
Ability to travel 50% of the time across North America
Must have a valid passport
This position is based in Salt Lake City, UT. This is not a remote role.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).