About the role
Job Duties and Responsibilities: Network Administrator (Tier 1/2)
Network Operations and Support
1. Manage, configure, and monitor network routing and switching equipment across multiple unclassified and classified enclaves.
- Operate and troubleshoot enterprise-level networking hardware, utilizing hands-on familiarity with both Cisco and Juniper networking equipment and operating systems.
- Resolve all network administration support requests and actively collaborate with other IT shops to assist with complex requirements that cross multiple areas of responsibility.
- Serve as the Tier 2 escalation point for advanced help desk support tickets, resolving complex connectivity, port activation, and VLAN assignment issues that exceed Tier 1 capabilities.
Infrastructure and Lifecycle Management
- Organize, cable, and maintain telecommunications rooms and network cabinets, ensuring all physical infrastructure is brought up to and maintained at current Air Force standards.
- Research, design, and implement a comprehensive lifecycle management and hardware replacement plan for all networking infrastructure.
Documentation and Configuration Management
- Update, draft, and maintain accurate network topology maps and physical building diagrams for all supported unclassified and classified networks.
Security and Compliance
- Ensure all network infrastructure remains fully compliant with current Defense Information Systems Agency Security Technical Implementation Guides (STIGs).
2. Obtain and maintain DoD 8570.01-M / 8140 baseline certification requirements, such as CompTIA Security+, necessary to establish and maintain privileged access accounts on both NIPRnet and SIPRnet.
Minimum Education:
IM1 - Bachelor’s Degree in Business or related field OR substitution as described below.
IM2 - Bachelor’s Degree in Business or related field OR substitution as described below.
IM3 - Bachelor’s Degree in Business or related field OR substitution as described below.
Minimum Experience:
IM1- 0 years of experience
IM2- 0-3 years of experience
IM3 -3-10 year of experience
Security Clearance:
Must be able to obtain and maintain a Secret clearance