Trainee Inside Property Adjuster

Description

Inside Property Adjuster Trainee– Richmond, VA

• Launch a Career with One of the Nation's Fastest Growing Independent Adjusting Firms
• Capstone ISG is one of the nation's fastest-growing Independent Adjusting firms, providing property claims services to leading insurance carriers throughout the United States. As we continue to expand, we are seeking motivated, career-minded individuals who are eager to learn, enjoy solving problems, and want to build a long-term career in the insurance industry.
• If you have a background in construction, roofing, restoration, inspections, customer service, or another hands-on profession, this could be the opportunity you've been looking for.
• As an Inside Property Adjuster Trainee, you'll receive company-sponsored training, industry licensing support, and experience that will prepare you to investigate property losses, assess damage, prepare estimates, and manage insurance claims.
• During training, you'll learn: Property damage assessment and investigation
• Residential and commercial construction fundamentals
• Insurance policy interpretation and coverage analysis

Xactimate estimating software

Claim documentation and reporting

Customer communication and claim management

Industry regulations and best practices

What You'll Do

Following successful completion of training, you will:

• Conduct investigations involving residential and commercial property claims.
• Virtually Inspect homes and commercial buildings to identify and document damage.
• Analyze claim information, policy provisions, and supporting documentation.
• Prepare repair and replacement estimates using Xactimate.
• Assist in determining coverage, damages, and claim exposure.
• Prepare professional reports and claim documentation for clients.
• Maintain communication with policyholders, contractors, consultants, and insurance carriers throughout the claim process.
• Participate in subrogation and causation investigations when applicable.
• Manage an assigned claim inventory while meeting service and quality standards.
• Travel throughout your assigned New Jersey territory to inspect losses and investigate claims.
• Continue developing technical expertise through training and mentorship opportunities.

What We're Looking For

• College Degree or equivalent required.
• Construction, roofing, restoration, estimating, engineering, or related experience strongly preferred.
• Strong mechanical aptitude and willingness to learn technical concepts.
• Excellent communication and customer service skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Basic computer proficiency and willingness to learn industry software platforms.
• Ability to obtain and maintain required adjuster licenses.

Preferred Qualification

Roofing or restoration industry experience

Estimating experience

• Prior insurance or claims experience
• Experience using Xactimate or similar estimating software

Compensation & Benefits

• Capstone ISG offers a competitive compensation package and invests in the professional development of every team member.
• Benefits include: Competitive salary with annual raises

Quarterly performance bonuses

Medical, dental, and vision insurance

401(k) retirement plan

Company-paid life insurance

Short-term and long-term disability coverage

Paid vacation, sick leave, and holidays

Fitness membership reimbursement

Company-paid training and licensing support

Continuing education and career advancement opportunities

Why Capstone ISG?

At Capstone, you'll join a team that values professionalism, integrity, technical excellence, and exceptional customer service. We provide the training, tools, and support necessary to build a successful career in a growing industry with significant advancement opportunities.

If you're looking for more than just a job and want to develop a specialized skill set with a company committed to your success, we encourage you to apply.