About the role
Qualifications
Minimum 1 year of experience as a Medical Assistant or similar clinical support role, preferably in an urgent care, emergency, or ambulatory care setting
A current Medical Assistant Certification (CMA, RMA, CCMA, NCMA) and CPR/BLS certification are required
Demonstrated proficiency in blood draws (phlebotomy), including safe venipuncture technique and specimen handling
Demonstrated proficiency in administering injections, including vaccines and medications, in accordance with provider orders and protocols
Demonstrated ability to perform and obtain quality EKGs, including proper lead placement and basic troubleshooting of equipment
Strong patient care skills, with the ability to interact compassionately and professionally with patients of all ages in a fast-paced environment
Experience with medical records documentation (electronic or paper), with attention to accuracy, completeness, and confidentiality
Professional phone etiquette and clear verbal communication skills for interacting with patients, providers, and staff
Ability to work 1
0
-hour shifts on Monday and Wednesday (8:45 a.m. to 7:00 p.m.)
Responsibilities
Greet and room patients, obtain and document accurate vital signs, medical histories, and chief complaints in the medical record system
Perform blood draws (phlebotomy), administer injections, and conduct EKGs in accordance with provider orders and clinical protocols
Prepare patients and exam rooms for procedures, ensuring proper supplies, equipment, and infection control standards are maintained
Support providers during examinations and minor urgent care procedures by setting up instruments, assisting as needed, and providing patient support
Manage medical records, including accurate and timely documentation of patient encounters, treatments, and test results
Answer phones and respond to patient inquiries with professional phone etiquette, routing calls and messages appropriately
Complete training and become certified with the Department of Transportation to perform Urine Drug Screens and Breath Alcohol Tests
Coordinate patient flow to minimize wait times, including communicating with front desk, providers, and other staff regarding room availability and patient status
Perform basic diagnostic support such as point-of-care testing (as permitted) and ensure proper specimen handling, labeling, and documentation
Maintain a clean, safe, and well-stocked clinical environment, including cleaning and restocking exam rooms between patients
Follow all clinic policies, safety protocols, and regulatory requirements to ensure patient and staff safety in the urgent care setting
Collaborate with the urgent care team to support a patient-centered, efficient, and compassionate care environment during 10-hour shifts
Will be required to cover front desk for part or all of a shift
Knowledge of basic infection control practices and standard precautions in a clinical environment
As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.