About the role
Overview
Breif Description
Dispatch operations involving outbound truck and rail shipments
Responsibilities
Job Duties/Responsibilities
- Build, schedule and dispatch outbound truck freight via approved and collect freight carriers
- Build, dispatch and coordinate scheduling of outbound rail freight
- Utilization of multiple computer programs directly and indirectly involved with truck and rail shipments
- Communicate effectively with carriers, sales, members of dispatch team, transportation, production departments, I.T. and customers
- Engage with railroad representatives as necessary
- Assist with calculating month end shipment forecast and supporting additional dispatch functions
- Assist with perspective carrier evaluations and soliciting new carriers
Qualifications
Requirements
Required
- Ability to learn systems, carriers and customers’ requirements
- Ability to recognize trends and forecast vehicle needs
- Ability to process multiple pieces of information at a high rate of speed to arrive at best possible outcome
- Continuous communication with all involved parties
- High level of problem solving, prioritization, and organizational abilities
- Strong computer knowledge and computer application abilities
Customer service functions
Preferred
Previous customer service experience
Previous dispatch experience
Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.