About the role
POSITION OVERVIEW
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We’re building a fast, intuitive labor marketplace designed to connect employers and workers with less friction, better matching, and real-time workforce visibility. To get there, we need a
Full-Stack Engineer
who can take ideas from whiteboard to production and own the technical spine of the entire platform.
The marketplace is only as strong as the engine that powers it. Your code will directly shape hiring velocity, candidate experience, employer adoption, matching accuracy, scheduling efficiency, onboarding flows, and the full talent life cycle. If you enjoy solving real-world workforce problems with clean architecture and rapid iteration, you’ll thrive here.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
POSITION RESPONSIBILITIES
Key Responsibilities
End-to-end development
of our labor marketplace across web and mobile.
Build core platform features : job postings, candidate profiles, onboarding, identity verification, matching logic, in-app messaging, scheduling, and employer dashboards.
Develop
scalable APIs, data pipelines, and backend logic
for high-volume hiring workflows.
Deliver a clean, responsive front end in collaboration with UX: dashboards, search tools, assignments, ratings, and workforce insights.
Implement integrations with ATS, HRIS, CRM, payroll, and third-party verification tools.
Create analytics frameworks to track conversion, funnel drop-off, worker engagement, and operational SLAs.
Ensure secure, compliant infrastructure to support tens of thousands of workers and employers.
Writing clean, reliable, production-ready code across front-end and back-end.
Translating product requirements into scalable architecture and well-designed features.
Maintaining and extending our design system and component library.
Implementing database schemas, microservices, REST/GraphQL endpoints, and real-time features.
Optimizing performance and reducing latency across matching, scheduling, and search.
Troubleshooting, debugging, and improving system reliability.
Collaborating with Product, UI/UX, QA, HR stakeholders, and marketplace operations teams.
Shipping fast, iterating often, and prioritizing user impact over complexity.
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
- Bachelor’s degree or diploma in Computer Science, Human-Computer Interaction, Design, or a related field, equivalent experience.
- 3–5+ years of full-stack development experience , ideally with marketplaces, HR tech, gig-economy platforms, or B2B SaaS.
- Proven ability to own features end-to-end and deliver measurable user impact.
- Strong experience with front-end frameworks (React, Next.js, Vue, or similar).
- Proficiency in back-end development (Node.js, Python, or similar modern stack).
- Database expertise with PostgreSQL, MySQL, MongoDB, Redis .
- Familiarity with DevOps tools : AWS/GCP, Docker, CI/CD pipelines.
Bonus: Experience with
TypeScript, microservices, event-driven architecture, or real-time frameworks (WebSockets)
.
Skills & Attributes
- Love owning features end-to-end and seeing real user impact.
- Thrive in fast-moving environments with minimal red tape.
- Understand hiring workflows, workforce management, or HR tech (or can learn quickly).
- Build scalable systems instead of patchwork fixes.
- Care about simplicity, speed, clarity, and user experience even in backend code.
- Enjoy partnering with UI/UX and product to create intuitive labor-marketplace journeys.
Added strengths we appreciate
- Labor marketplaces, gig/shift platforms, staffing tech, HR software, or B2B SaaS.
- Matching algorithms, ranking models, eligibility criteria, availability engines.
- Scheduling, timekeeping, payroll workflows, or onboarding flows.
- Workforce analytics or high-volume transactional systems.
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off
Earn PTO and paid holidays to take the time you need.
Incentives & Rewards
Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits
Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings
Secure your future with retirement savings programs, where available.
Disability Insurance
Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance
Access life insurance options to safeguard your loved ones.
Supplemental Insurance
Accident and critical illness insurance
Career Growth
With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training
Learn new skills while earning a paycheck.
Fun, Engaging Work Environment
Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code
Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to t