Auto Parts Counter Professional

Overview

About Us

Join the leading force in the automotive industry! Founded in 1973, Parts Authority is a national powerhouse in distributing automotive replacement parts, tools, equipment, and transmissions. Headquartered in Long Island, New York, we're expanding rapidly with over 300 locations serving customers nationwide. From coast to coast, we're the go-to destination for top-quality automotive parts.

What Sets Us Apart

At Parts Authority, our secret weapon is our team. Our professionally trained and experienced counter people are dedicated to helping customers find the perfect parts and brands for their needs. We partner with over 400 top-tier suppliers, including AC Delco, Motorcraft, Denso, Bosch, KYB, Monroe, Gates, Dorman, and Exide, ensuring our customers receive the best parts available.

Your Role: Auto Parts Counter Professional
As an Auto Parts Counter Professional, you’ll report directly to the Store Manager and be at the heart of our inside sales activity. You’ll build and maintain lasting relationships with our customers, ensuring they receive the best service and support. Your goal? “Get the Sale!” Close deals, meet targets, and help us drive success.

Responsibilities

Customer Engagement

Build and maintain productive, long-lasting relationships with existing customers.

Sales Excellence

Close sales to achieve goals and drive growth.

Professional Interaction

Work with customers in a courteous and professional manner.

Customer Familiarity

Get to know our customers and understand their needs.

Problem Solving

Locate hard-to-find parts and negotiate with vendors for the best deals.

Accurate Quoting

Provide precise quotes and follow up with customers to ensure orders are placed.

Sales Tracking

Track lost sales and promote company specials.

Collaboration

Assist colleagues when needed and foster new sales opportunities.

Order Fulfillment

Fulfill customer orders from various sectors, including installers, fleets, municipalities, and car dealerships.

Additional Duties

• Perform other duties as assigned.
• Maintain and promote workplace safety
• Securing and transferring cash or other assets.

Qualifications

Experience

Minimum 3 years in counter sales in a competitive market, with a preference for wholesale auto parts sales in the aftermarket industry.

Phone Skills

Exceptional phone skills with a positive, enthusiastic, and attentive tone.

Customer Base

An existing customer base is a plus.

Communication

Excellent negotiation, interpersonal, and communication skills (both written and verbal).

Customer Service

Passionate about exceptional customer service and exceeding sales goals.

Relationships

Ability to build and maintain lasting business relationships.

Automotive Knowledge

General automotive knowledge is preferred.

Results-Oriented

Focused on results, a producer, closer, and committed to growth.

Tech-Savvy

Experience with POS systems and proficiency in MS Office applications (Word and Excel).

Time Management

Strong organizational and time management skills.

Multi-Lingual

Spanish and/or Chinese (Mandarin or Cantonese) is a plus.

Independent Worker

Ability to act and operate independently to accomplish objectives.

Dynamic Personality

Outgoing, assertive, proactive, positive, with a “can-do” attitude and tenacity in pursuit of goals.

Benefits of Joining Parts Authority

Comprehensive Coverage

Medical, Pharmacy, Dental, and Vision Coverage.

Insurance Options

Basic Life and AD&D, Short and Long Term Disability Coverage.

Flexible Accounts

Flexible Spending Account, Commuter Expense Reimbursement Account, Health Savings Account, Health Reimbursement Account.

Additional Benefits

Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, ID Theft Insurance, Legal Plan Insurance, Pet Insurance.

Employee Support

Employee Assistance Program (EAP), Paid Holidays, Sick Leave, and Vacation.

Financial Security

Profit Sharing/401(k) Plan.

Discounts

Employee Discounts on Merchandise.

Equal Opportunity Employer

We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, presence of a non-job-related medical condition, or any other legally protected status.

Ready to Ignite Your Career?

Join Parts Authority today and be a part of a thriving, dynamic team dedicated to excellence in the automotive industry. Apply now and let’s drive success together!

EEO

We are an Equal Opportunity Employer.  All persons shall have the opportunity to be considered for employment without regard to their actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances.  We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance.

We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.

Parts Authority, LLC Privacy Notice for California Applicants

Min

USD $20.00/Hr.

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‎ The Auto Parts Counter Professional reports directly to Store Manager and will be responsible for inside sales activity within store. To succeed as an Auto Parts Counter Professional, you must be able to build and maintain productive, long lasting relationships with existing customers and close sales to achieve goals.