About the role
Overview
Provide support for the team by performing work that is primarily routine in nature and specific to the team. Types of works performed may include data entry, including entering, compiling, and validating data, as well as other clerical production activities such as proof, reconciliation and posting. May assist with research and resolving basic problems and perform with a high level of attention to detail and excellent customer service. Works under the close direction of senior personnel in the respective team and expected to possess a moderate understanding of general aspects of the job.
Responsibilities
Job Description
Institutional Middle Office Associate Level I
Reports to: Special Handling Team lead
Company: StoneX Financial Inc.
Position Purpose
Provide support for the team by performing work that is primarily routine in nature and specific to the team. Types of works performed may include data entry, including entering, compiling, and validating data, as well as other clerical production activities such as proof, reconciliation and posting. May assist with research and resolving basic problems and perform with a high level of attention to detail and excellent customer service. Works under the close direction of senior personnel in the respective team and expected to possess a moderate understanding of general aspects of the job.
Primary Accountabilities/Responsibilities
- Maintain prompt and regular attendance
- Maintain an understanding of team expectations and company policies
- Shared responsibility for team phone and e-mail coverage
- Assist on supporting OTC Market Making business clearing through BofAS and Pershing
- Understand different OMS & back-office systems
- Provide back-up coverage for various team specific tasks and responsibilities as needed
- Assist with general questions and inquiries from customers as needed
- Develop and maintain strong relationships with other departments & lines of business
Accomplish tasks as assigned
Meet and occasionally exceed job expectations
Reliable in attaining expected results, timely and efficient
Requires moderate supervision
This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary
Class: Full-time, Non-exempt
Physical requirements/Working conditions
Dynamic, time-sensitive environment
Regular fixed schedule, with occasional, but rare, travel, afterhours and weekend work opportunities
Climate controlled office environment
Required to work on some US holidays
Minimal physical requirements other than occasional light lifting of boxed materials
Qualifications
Job Requirements
- Bachelor’s degree in business, finance or related field or equivalent work experience
- Series 99, or equivalent (or ability to obtain within 2 months of employment)
- Strong critical thinking and analytical skills with high attention to detail
- Effective communication skills – oral and written, with an emphasis on customer service
Proficiency in Microsoft Office 365 applications
Ability to take direction, work independently and within a team environment
Adaptable to change in a highly regulated industry