Supervisor - Student Center Custodial Team

Overview

The Custodial Team Supervisor (Supervisor I) will oversee, coordinate, and lead the day-to-day activities of the Custodial Team within the Taggart Student Center (TSC) Operations Department. The supervisor will set goals for performance and deadlines, organize workflow, ensure that employees understand their duties and designated tasks, monitor employee productivity, and provide constructive feedback.

The Custodial Team of the TSC Operations Department cleans and maintains spaces in the Taggart Student Center to maximize a safe, healthy, functional, and pleasant environment.

Work hours for this position are 3:00 PM - 11:30pm, Monday – Friday. Occasional Saturdays and Sundays as needed.

Responsibilities

Leadership & Supervision

• Hires, trains, plans, schedules, assigns, monitors, and evaluates the work of assigned full-time and hourly staff.
• Leads custodial team in the day-to-day operations to complete tasks and projects with compliance to policies, procedures, and quality standards and deadlines.
• Actively Communicates with Director, department employees, customers, vendors and others in person, by phone, and via email.
• Approves employee timecards and leave requests (MyTime, AggieTime).
• Assists Director with maintaining job descriptions.
• Evaluates and coaches employees regularly, including conducting performance evaluations for full-time and hourly employees.
• Organizes regular team meetings and participates in department leadership meetings.
• Maintains inventory of custodial equipment and supplies.
• Coordinates with Director and Business Services Team on budget related matters including monitoring expenditures and annual budget planning.
• Establishes team strategies and goals that align with Taggart Student Center core values, vision and mission statements.
• Promotes continuous improvement of workplace safety and environmental practices.
• Promotes personal safety of crewmembers by monitoring, evaluating, and enforcing safe behaviors.
• Performs other Leadership and Supervision functions as assigned.

Custodial Planning

• Develops and implements training programs for full time and hourly employees.
• Develops core cleaning practices, task lists, and quality control checklists.
• Performs periodic audits to evaluate effectiveness of custodial teams and procedures.
• Coordinates rotation of custodial teams.
• Reviews weekly and daily event schedules and coordinates modifications to assignments.
• Coordinates all minor and major custodial projects, including deep cleaning, cleaning for special events, etc.
• Coordinates the building recycling program working with University Recycling.
• Ensures that the buildings are secure by maintaining a nightly door check procedure.
• Organizes the removal of snow and ice from all exits, entrances, fire-escape exits, and handicap ramps during Custodial Team's night shift.
• Performs other Custodial Planning functions as assigned.

Custodial

• Facilitates and supervises the day-to-day custodial work of a team of full time and hourly employees in the Taggart Student Center.
• Supervises hourly/part-time employees and performs custodial functions within assigned section.
• Maintain floors and carpeting.
• Clean interior windows and other glass surfaces.
• Clean restrooms and replenish restroom supplies.
• Empty waste and recycling bins.
• Maintaining adequate stock of cleaning supplies on carts and in closets.
• Maintains and performs simple repairs on custodial equipment, tools, and office equipment.
• Remove snow and ice from all exits, entrances, fire-escape exits, and handicap ramps during shift.
• Performs other custodial functions as assigned.

Qualifications

Minimum Qualifications

• Three years of custodial experience with one year of experience supervising others OR an equivalent of combination of education plus experience.
• Must be able to work flexible hours including occasional Saturday and Sundays to provide leadership to team and respond to emergencies as needed.

Preferred Qualifications

Experience with Team Cleaning practices

Undergraduate Degree.

Knowledge, Skills, and Abilities

• Ability to actively communicate verbally and using email, text and phone.
• Skilled in the use of computer hardware and software including desktop PCs, Laptops, iPad, smartphones, and software including Microsoft Office.
• Skilled at records maintenance.
• Skilled in organizing resources and establishing priorities.
• Ability to train and supervise employees, including organizing, prioritizing, and scheduling work assignments.
• Ability to foster a cooperative work environment and offer leadership to subordinate staff in area of expertise.
• Knowledge of management skills and supervisory theories.
• Ability to monitor and/or maintain quality control standards.
• Knowledge of cleaning equipment, products, techniques, and standards.
• Ability to operate cleaning equipment, such as vacuums, carpet extractors, burnishers, etc.
• Knowledge of hazardous materials and the ability to handle them effectively.
• Knowledge of proper safety guidelines, policies, procedures, and behaviors as established by OSHA and the Facilities Department.
• Ability to perform tasks without close supervision.
• Ability to act professionally with customers, coworkers and subordinates.

Required Documents

Along with the online application, please attach:

• Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
• Cover letter to be typed/pasted at the end of your application

Answer the following question within the application:

• Do you have three years of custodial experience with one year of experience supervising others?
• **Document size may not exceed 10 MB.**

Advertised Salary

Minimum $43,000 commensurate with experience, plus excellent benefits.

ADA

The environment and physical requirements may change depending on the specific function of the work each department performs. Incumbents may be in both indoor and outdoor environments. Indoors, in an office space, event space, or public space are protected from weather conditions, but not necessarily from temperature changes. Incumbents may nearly continuously sit and often use repetitive hand motion (such as typing).

Outdoors, incumbents may not be protected from weather conditions and may be exposed to extreme heat and extreme cold. Additionally, indoor or outdoor work environments may include being confined or in narrow spaces for periods of time. The incumbent may also be exposed to loud noises or vibrations from equipment, and conditions that may affect the respiratory system, such as fumes, odors, dusts, mists, gases, and poor ventilation. Bending, crawling, and crouching may be required. Incumbents may be required to lift, push, and/or pull objects up to 50 pounds and be required to walk and/or stand for long periods of time.

College/Department Highlights

As a member of the Taggart Student Center Operations team, all employees are expected to understand and espouse the following:

• Core Values: Expertise, Pride, Respect, Responsibility, and Engagement
• Vision Statement: To be the foremost building on campus, recognized by the University, the community, and our peers.

Mission Statement: The mission of the Taggart Student Center is to provide quality facilities and services, exceeding expectations in every way. Leveraging our core values, we will deliver a setting that honors the mission of Utah State University.

University Highlights

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU