Director of Nursing

Description

The Director of Nursing at Community Nursing Services will be responsible for overseeing the medical needs and services provided to all clients/participants throughout Journeys Family of

Services, particularly focused on the needs of participants at HAS Incorporated. This position leads a team of healthcare professionals and collaborates with external medical staff to ensure the delivery of high-quality care that meets the unique needs of individuals with developmental disabilities. Responsibilities include:

Clinical Leadership and Oversight

• Lead the development and completion of all nursing care plans in accordance with
• IDAPA and agency regulations.
• Ensure compliance with standards set forth by the Idaho State Board of Nursing and relevant healthcare regulations.
• Conduct participant medical assessments and ensure oversight of implementation plans for A&D waiver participants.
• Review and revise participant MARs and medical documentation for accuracy and timeliness.
• Oversee all medication-related training, audits, and charting standards.
• Manage quarterly audits for nursing binders and medication records.

Team Management and Development

• Supervise all Licensed Practical Nurses (LPNs) and Medical Assistants (MAs), ensuring duties are completed per protocol.
• Conduct interviews, onboard new hires, and provide training on systems, documentation, and daily operations.
• Perform annual performance reviews and administer disciplinary actions as necessary.
• Visit each region at least monthly to supervise and support regional nursing staff.
• Cover LPN or MA shifts as needed during PTO or staff shortages.

Medical Services Coordination

• Coordinate all doctor visits and medical appointments for participants as needed.
• Collaborate with QIDPs, service coordinators, and caregivers to address participant medical needs.
• Provide direct support in times of medical crisis or system gaps (e.g., regional nurse vacancies).
• Participate in participant intakes, gathering medical information and coordinating care plans.
• Maintain and monitor all medical files within the QVR system.

Quality Assurance and Compliance

• Conduct quarterly audits on each region and maintain all necessary documentation for internal and external review.
• Prepare for and participate in re-certifications, surveys, and audits from L&C and BDDS.
• Ensure compliance with internal policies and state/federal healthcare regulations.
• Maintain high ethical standards in all documentation, practices, and leadership responsibilities.
• Attend and document all in-service and staff trainings as required.

Communication and Leadership Support

• Carry and manage the on-call nurse phone to guide staff in real-time care decisions.
• Coordinate and manage the nursing on-call calendar weekly.
• Work collaboratively with administrators and HR to align the department with organizational goals.
• Take initiative to evolve the role of the Director of Nursing as agency needs develop.

Key Performance Indicators (KPIs)

• Regulatory and Documentation Compliance

100% timely completion of nursing care plans, assessments, and MAR audits.

Zero deficiencies or citations during L&C, BDDS, or internal audits.

Accurate, complete, and timely documentation across all participant records.

• Staff Performance and Retention

Timely completion of annual performance evaluations for all nursing staff.

Staff turnover rate remains below agency threshold.

100% of new hires receive required onboarding, training, and certifications within 30 days.

• Clinical Coverage and Crisis Response

Regional visits completed monthly per region with supporting documentation.

All LPN/MA vacancies covered without interruption to participant services.

100% of crisis events responded to in accordance with agency protocols.

• Training and Certification Compliance

100% of direct care staff trained and certified in medication assistance and CPR/First

Aid within required timelines.

CPR and Medication Delegation trainings are maintained and updated annually.

All required staff meet IDAPA training standards annually (8+ hours/year).

• Quality Assurance Metrics

Quarterly audits submitted with 100% compliance.

Reduction in repeat documentation errors across regional nursing teams.

Updated training modules maintained and evaluated for effectiveness annually.

Requirements

What You'll Bring

Active RN license (ID License Required)

• ASN or BSN from an accredited nursing program
• At least 1 year of clinical nursing experience
• Experience with IDD, developmental disabilities, or long-term care preferred
• Strong assessment, critical thinking, and communication skills
• Ability to manage priorities in a fast-paced environment
• Experience with EHR systems and basic computer tools
• Valid driver’s license and reliable transportation

CPR certification

#INDNURSE