About the role
Description
- This position is responsible for supporting retail and wholesale parts.
- Primary responsibilities include providing accurate and timely parts availability to all customers and managing parts inventory.
- Experience with Dealer Management Software is preferred but not required. CMA utilizes CDK.
Schedule
Monday - Friday (alternating Saturdays)
Requirements
Prior experience working in a dealership or wholesale parts environment is a plus.
Key Responsibilities
- Supporting technicians, service advisors, and external clients.
- Handle inbound calls in a professional & timely manner.
- Work with parts team to ensure inventory organization.
Qualifications & Skills
- Dealership automotive parts experience preferred but not required.
- Strong customer service and communication skills.
- Ability to multitask in a fast-paced environment.
- Basic computer skills and comfort learning new software applications.
- Ability to lift up to 50 lbs. and work in a warehouse setting as needed
- High school diploma or equivalent
Benefits
401(k) with company match
Employee Stock Ownership Plan (ESOP)
Health, dental, and vision insurance.
Tuition reimbursement
- Opportunities for career growth within CMA’s dealership network
- Employee discounts on vehicles and services
- Closed on Sundays