About the role
$25-30/hour based on experience | Full-Time | Sunday–Thursday
Cedar Crest Dairy is looking for a
Routing Coordinator
to join our Transportation team in Hudsonville, MI.
This is a hands-on transportation role responsible for
planning efficient delivery routes, coordinating with drivers, monitoring routes throughout the day, and solving problems as they happen.
You'll use routing technology and your knowledge of transportation operations to help keep our drivers moving safely, efficiently and on schedule.
This position works Sunday through Thursday, with Sunday being a half-day.
Monday through Thursday are full days, with occasional overtime as needed.
If you enjoy transportation, working with drivers, solving problems and figuring out how to make a route work better, this could be a great fit.
Why You'll Like Working Here
Sunday–Thursday schedule
Sunday is a half-day
Competitive pay based on experience
Work with an experienced transportation team
Use industry-leading routing and transportation technology
Be part of a company-owned delivery fleet
Medical, dental and vision insurance effective the
first of the month following your date of hire
Company-paid Short-Term Disability and Long-Term Disability
Company-paid Basic Life Insurance
401(k) with company match
Paid time off and holidays
Stable, family-owned company with a long-standing presence in West Michigan
What You'll Do
Plan & Optimize Routes
Build and adjust daily delivery routes using Roadnet and other transportation technology
Balance delivery windows, driver hours, route efficiency, vehicle capacity and customer needs
Review routes and make adjustments to improve efficiency and on-time performance
Help plan upcoming routes and prepare for changes in volume, staffing and customer needs
Work With Drivers
Assign routes and daily work to drivers
Communicate route information, changes and updates throughout the day
Monitor driver progress and help resolve delays, route issues or unexpected changes
Serve as a go-to resource for drivers when they need help with a route or delivery
Solve Problems
Respond quickly to route disruptions, vehicle issues, customer changes and other transportation challenges
Work with Transportation, Warehouse and Customer Service teams to keep deliveries moving
Identify recurring issues and help develop practical solutions
Monitor Performance
Track route and delivery performance, including on-time service, route hours and efficiency
Review transportation data and identify opportunities to improve routes and operations
Help maintain accurate transportation records and reports
Support Safe & Compliant Operations
Help ensure routes and driver schedules comply with DOT requirements and hours-of-service regulations
Monitor transportation systems, including ELD and GPS information
Support a culture of safe and responsible driving
What We're Looking For
2+ years of experience in
transportation, dispatch, routing, logistics or a related field
Strong computer skills and ability to learn transportation software quickly
Strong problem-solving and decision-making skills
Excellent communication skills, particularly when working with drivers and operations teams
Ability to stay organized and focused in a fast-paced environment
Ability to make decisions quickly when plans change
Comfortable working with data and using it to identify problems and opportunities
Experience That Will Help You Succeed
Previous experience using
Roadnet or similar route optimization software
2+ years of experience as a
route delivery driver
Previous dispatch or fleet coordination experience
Experience with
Samsara, ELD or GPS systems
Knowledge of DOT regulations and hours-of-service requirements
Experience working in food distribution, transportation or warehouse operations
What the Workday Looks Like
This is primarily an office-based role, but you'll be closely connected to the operation. You'll spend your day communicating with drivers, reviewing routes, watching what's happening in the field and making adjustments when things don't go according to plan.
Things can change quickly in transportation, so we're looking for someone who can stay calm, think on their feet and find a solution.
If you know transportation, enjoy working with drivers, and like solving problems, we'd love to hear from you.
About Cedar Crest Dairy
Cedar Crest Dairy is a family-owned company serving customers throughout Michigan. Our Transportation team plays a critical role in getting our products safely and reliably to customers across the state.
Founded by brothers Rob and Rick Becker, Cedar Crest has grown from a small operation with one truck to a thriving company that supplies grocery stores, ice cream shops, and schools with high-quality dairy products.
We value
honesty, integrity, service, quality and drive
, and we're looking for someone who takes pride in being part of a team and helping the operation run better every day.