Security Officer I

Overview

CentraState Healthcare System, headquartered in Freehold, New Jersey, is a leading nonprofit healthcare provider dedicated to serving the community. Its comprehensive network includes CentraState Medical Center, a community-focused hospital, along with an ambulatory campus, two senior living facilities, three free-standing community health pavilions, and a charitable foundation. As the third-largest employer in Monmouth County, CentraState has earned repeated recognition as a Great Place to Work-Certified™ company, reinforcing its reputation as an exceptional workplace.

CentraState Medical Center currently has an employment opportunity available for a
Security Officer I
.  A Security Officer I is responsible for maintaining a safe and secure environment for patients, staff, and visitors in CS healthcare facilities. This role involves monitoring the premises, preventing unauthorized access, responding to emergencies, and ensuring the enforcement of hospital policies and procedures related to safety and security.

Responsibilities

Security and Surveillance

• Patrol hospital buildings and grounds to deter and detect criminal activity, suspicious behavior, and unauthorized access.
• Monitor security cameras, alarms, and other surveillance equipment to ensure the safety of the premises.
• Secure entrances, exits, and restricted areas to prevent breaches or theft.
• Control pedestrian and vehicular traffic as needed.
• Performs all other duties as assigned, including working various 8- or 12-hour shifts (including holidays), being available for call-back assignments, and attending and successfully completing all mandatory training.
• May be required to lift up to 50 lbs. and stand for extended periods (up to four hours).

Emergency Response to incidents at AH Locations

• Respond promptly to disturbances (CS Security Assistance) involving Team Members, Patients and/or Visitors. The Security Officer will deescalate the situation and is responsible to ensure the safety of all persons and property.
• Respond promptly to all acute medical events (CS Medical Assistance) to assist clinical staff as needed.
• Respond promptly to all fire alarms (CS Facility Alert Fire Emergency) and participate in fire suppression and assist Team Members, Patients and Visitors as needed.
• Respond and investigate all missing children (CS Missing Person/Child/Infant) and any suspected infant abduction (CS Infant/Child Abduction).
• Responsible to provide Leadership to our Team Members, Patients and Visitors during any Active Shooter situation (CS Active Shooter).
• Responsible for assisting all Team Members, Patients and Visitors during any Disaster or Emergency Situation (CS Facility Alerts)

Access Control

• Verify the identity of visitors and vendors entering CS Medical Centers and Off-Site Locations as appropriate.
• Enforce hospital policies and procedures regarding access to sensitive areas, such as patient rooms, operating rooms, or pharmacies.
• Issue and manage all Team Member badges.
• Familiarity with Vendormate computer systems for managing vendor badge access

Customer Service

• Provide directions and assistance to patients and visitors.
• Maintain a professional demeanor while addressing complaints or concerns.
• Serve as a visible point of contact to reassure staff and visitors that our facilities are a safe environment.

Reporting and Documentation

• Prepare well written, detailed, and accurate incident reports for all security-related events utilizing the IMC Computer database.
• Maintain logs of daily activities to include patient scans, helicopter arrivals, property reports, contraband reports, panic button testing, and forensic patients.
• Establish and maintain effective communication with all Team Members.
• Proficient in the use of Security Technology to include, IMC Computer, Genetec, ExaqVision and WinPak.

Training and Collaboration

• Work closely with hospital staff, including the nursing and administrative teams, to ensure safety protocols are followed consistent with CS Policies and Procedures.
• Collaborate with law enforcement and emergency services as required.
• Participate in the Iron Temple Response Control Techniques (RCT) Training twice per month and maintain a valid RCT Certification with Iron Temple.
• Complete the FEMA Incident Command System 100, 200 course and the IS 700 National Incident Management System course.
• Participate in the Emergency Management Decontamination Training.
• Remain updated on all CS and Protection and Security Services Policies and Procedures.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree or Bachelor’s degree preferred.
• ICS 100, ICS 200, HIMS 700 required within 6 months of hire

Valid driver’s license with a driving record in compliance with CS’s eligibility requirements
.

Exceptional customer service and de-escalation skills required.

Security, law enforcement and/or military experience is preferred

For visitor control responsibilities, must have:

Basic Computer Knowledge

Mindfulness of surroundings (suspicious packages, people etc.)

Skills in dealing with visitors/contractors reluctant to abide with visitor control requirements.

Other desired skills

Security operations and emergency response

Investigation and reporting

• Access control and surveillance systems
• Strong communication and conflict resolution
• Physical fitness to handle patrolling and emergency response tasks.

About Us

CentraState Healthcare System, in partnership with Atlantic Health System, is a fully accredited, not-for-profit, community-based health system dedicated to providing comprehensive health services in central New Jersey. Beyond offering a wide range of advanced diagnostic and treatment options, CentraState is committed to being a valuable health partner, focusing on disease prevention, promoting healthy behaviors, and helping individuals of all ages live well.

Located in Freehold, CentraState includes a 284-bed acute-care hospital, a dynamic health and wellness campus, two award-winning senior living communities, a charitable foundation, and convenient satellite health pavilions. These pavilions offer primary care, specialty physician practices, and access to outpatient services such as lab work and physical therapy.

CentraState is proud to be among the less than two percent of hospitals nationwide to earn Magnet® designation for nursing excellence five times. Additionally, it has been recognized as a Great Place to Work-Certified™ Company by Great Place to Work® for four consecutive years.

Joining CentraState means becoming part of a pioneering healthcare facility committed to high-quality, patient-focused care. We invite you to make a difference in our community and advance your career with us. We support our employees with work/life balance initiatives, tuition assistance, career advancement opportunities, and more.

Discover why our employees love their jobs and being part of the CentraState family!

CentraState Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members.

What We Offer

Medical, Dental, Vision, Prescription Coverage (30 hours per week or above for full-time and part-time team members)

Life & AD&D Insurance

• Long-Term Disability (with options to supplement)
• 403(b) Retirement Plan with employer match
• 401(a) Retirement Plan with employer contribution

PTO

Tuition Reimbursement

Well-Being Rewards

Employee Assistance Program (EAP)

Fertility Coverage, Healthy Pregnancy Program

Flexible Spending & Commuter Accounts

Pet, Home & Auto, Identity Theft and Legal Insurance

Growth Opportunity and Workforce Development Initiatives

Continuing Education / Onsite Training

A warm, welcoming company culture based upon mutual respect and a collaborative goal of providing excellent patient care

Concierge Services with Work & Family Benefits

Magnet recognized healthcare facility

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