Bereavement Counselor, The Villages

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role

The Bereavement Counselor provides a range of bereavement services to bereaved survivors.

Key Responsibilities

• Provide individual and group counseling and therapy for Hospice patients, family members and community individuals who have experienced the loss of a significant person through grief.
• Demonstrate contact of all clients within established time frames and provide appropriate documentation. Document at least two additional attempts to reach an assigned client before closing the case.
• Demonstrate a willingness and ability to manage tasks and case loads assigned, from any departmental program, in an effective, productive and timely manner, meeting the standards that reflect expected productivity.
• Demonstrate a willingness to provide counseling services such as on call crisis intervention, individual and group, on a flexible schedule as needed, including some week nights, weekends and at camp.
• Document all client contacts and care plans accurately according to department and organization policy in a timely manner. This includes establishing and maintaining all legally required files according to state, law, federal law and organization policy. As demonstrated by chart audits.

Knowledge & Skills

• Excellent communication; via phone, email, and in person.
• Attention to detail & ability to handle confidential information following HIPPA guidelines.
• Demonstrate multi-tasking and organizational skills.
• Must be flexible to work in other locations if needed.

Education/Training Requirements

• If hired after 5/26/2024, master's degree in counseling, social work, marriage and family therapy, or related field required.
• If hired prior to 5/26/2024, bachelor's degree in counseling, social work, marriage and family therapy, or related field preferred.
• Clear Level 2 background check

Certificates/Licenses/Registration

• Must possess a valid Drivers' License, current auto insurance, and reliable transportation.
• Professional Licensure as required by state where care is being provided.

Position Specific Responsibilities (not all inclusive)

• Provide individual and group counseling and therapy for Hospice patients, family members and community individuals who have experienced the loss of a significant person through grief.
• Represent the company in a positive and professional manner at all times with others, e.g., co-workers, management, vendors, and customers.
• Consistently represents Chapters Health System with integrity and professionalism.
• Complete all job responsibilities in a thorough and complete manner, utilizing good judgment in all aspects of the job. Carry out duties and responsibilities in a manner that exemplifies excellent customer service.
• When unsure of a directed task or any part of job responsibilities, proactively seek the assistance of immediate supervisor.
• Assist with special projects, as requested.
• All other job duties as may be assigned.

Compensation Pay Range

$55,232.15 - $86,300.24

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/.