About the role
Pay: $18.00 to $18.00 per hour
Description
Chrono Toys, a leading retail store specializing in collectibles and toys, is seeking a dynamic and experienced Part Time Manager/ Team Lead to oversee our location. As the LSA, you will be responsible for leading a team of retail professionals to drive sales, provide exceptional customer service, and maintain a positive work environment with the help of your Store Manager and management team.
Responsibilities:
Works directly under the Store Manager and Assistant Manager
Responsible for opening and closing store procedures
Responsible for performing SM and ASM duties in their absence
Train, evaluate, and develop staff on loss prevention measures and superior customer service techniques.
Supervise team of retail sales associates
Foster a positive work environment by promoting teamwork, communication, and collaboration among employees.
Adjust daily agenda for shift personnel to ensure optimal efficiency
Learn the products and clientele to ensure superior customer service
Track weekly results and trends for business forecasting
Develop and implement strategies to increase sales and improve profitability.
Assists in merchandising procedures
Handle customer complaints and ensure that they are resolved in a timely and satisfactory manner.
Maintains store standards
Requirements
1+ year of management experience, preferably in a specialty store environment.
Strong leadership skills with the ability to motivate and develop a team.
Excellent communication and interpersonal skills.
Demonstrated ability to drive sales and improve profitability.
Strong organizational skills and attention to detail.
Ability to maintain composure under pressure
Ability to work a flexible schedule, including evenings and weekends.
Ability to multi-task
Pop-culture and trend awareness
Passion for collectibles and toys is a plus.