Management and Program Analyst

Salary: $143,913.00 to $187,093.00 Per Year

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As a Management and Program Analyst, you will serve as a technical authority in logistics policy, training, and analysis leading the development and evaluation of policies, operational procedures, and training programs. You will also conduct studies and analytics for logistics programs.

Major duties
Direct, implement, and oversee the development and evaluation of division policies and operational procedures to ensure agency-wide compliance with DHS, federal, and legislative standards.
Make decisions and resolves problems involving interpretation of the law, regulation or unusual situations requiring interpretation and application of policy.
Independently researches, develops, and writes logistics and HQ service program policy documents, briefing materials, presentations, talking points, memos, recommendation papers, guidebooks and related communications.
Lead the analysis, design, development, implementation, and evaluation of training programs and learning strategies to support organizational goals and objectives.
Coordinate with subject matter experts, program managers, and stakeholders to design, update, and implement logistics training content, ensuring alignment with adult learning principles and agency policies.
Direct, implement, coordinate and oversee several major department-wide administrative programs requiring application of a wide range of qualitative and quantitative management support principles, processes and systems.
Analyze major administrative aspects of substantive, mission-oriented programs, generate and apply new hypotheses and concepts to improve effectiveness and efficiency of operations.

Qualifications

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 10/19/2026. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 10/19/2026. GS-14: You qualify at the GS-14 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-13 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties: Overseeing the development or implementation of policies, procedures, or standards for major program initiatives. Serving as an advisor to senior leadership in developing or analyzing overall policies, programs, regulations or short-and-long range plans. Preparing the analysis, design, development, implementation, and evaluation of training programs or learning strategies to support organizational goals. Applying qualitative and quantitative assessment techniques to analyze and identify solutions for complex operational or internal controls issues. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 10/19/2026. You must upload your resume under the "Resume" category. Resumes submitted under the "Other Documents" category will not be considered. Your most recently submitted resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. To help ensure your resume remains clear and easy to read, we recommend using margins of at least 0.8 inches and a font size of at least 11 point. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.