About the role
Description
Summary
The Medical Assistant / Scribe plays a vital dual role in supporting dermatology providers by delivering high-quality clinical assistance and accurate real-time documentation. This position enhances provider efficiency and patient care by preparing patients for examination, assisting with dermatologic procedures, and documenting all aspects of the patient encounter within the electronic medical record (EMR).
The ideal candidate is detail-oriented, highly organized, and able to thrive in a fast-paced, high-volume dermatology environment while maintaining professionalism, accuracy, and patient-centered care.
ESSENTIAL DUTIES & RESPONSIBILITIES
Clinical Medical Assistant Responsibilities
Prepare patients for examination by obtaining and documenting medical history, chief complaint, medications, allergies, and vital signs
Escort patients to exam rooms and ensure efficient patient flow
Assist providers with dermatologic procedures, including biopsies, excisions, cryotherapy, and cosmetic treatments
Prepare and maintain exam rooms, instruments, and supplies in accordance with infection control and OSHA standards
Perform wound care and provide post-procedure instructions to patients
Administer medications and injections as directed by provider and within scope of practice
Ensure proper specimen labeling and handling for laboratory testing
Maintain inventory of medical supplies and notify leadership of shortages
Scribe Responsibilities
Accurately document patient encounters in real-time within the EMR, including history, exam findings, procedures, and treatment plans
Record provider-dictated notes, diagnoses, and follow-up instructions
Ensure completeness and accuracy of medical records to support billing and compliance
Prepare charts in advance of patient visits (pre-charting), including reviewing prior history, pathology, and labs
Enter orders, prescriptions, and referrals as directed by the provider
Assist with completion of documentation for timely charge capture and claim submission
Patient Care & Communication
Provide compassionate, professional patient care at all times
Educate patients on treatment plans, medications, skincare routines, and post-procedure care
Respond to patient questions and escalate clinical concerns to provider as appropriate
Support a positive patient experience from intake through discharge
COMMON GENERAL DUTIES
Maintain strict patient confidentiality in accordance with HIPAA regulations
Adhere to OSHA and all infection control and safety protocols
Follow all clinic policies, procedures, and workflows
Maintain a clean, organized, and safe clinical environment
Communicate effectively with providers, clinical staff, and front office team
Assist with additional clinical or administrative duties as assigned
Demonstrate flexibility and willingness to support clinic needs
Requirements
QUALIFICATIONS
Education & Experience
High school diploma or equivalent required
Completion of an accredited Medical Assistant program preferred
Current Medical Assistant certification (CMA, RMA, or equivalent) preferred
Minimum 1–2 years of clinical experience in dermatology or a specialty practice strongly preferred
Prior medical scribing experience preferred
Knowledge, Skills & Abilities
Strong knowledge of medical terminology and dermatologic conditions/procedures
Proficiency with EMR systems and medical documentation
Excellent typing speed and accuracy for real-time documentation
Strong attention to detail and organizational skills
Ability to multitask and work efficiently in a fast-paced environment
Excellent communication and interpersonal skills
Ability to maintain professionalism and composure under pressure
PROFESSIONAL STANDARDS
Maintain a professional appearance and demeanor at all times
Demonstrate integrity, accountability, and strong work ethic
Exhibit a team-oriented mindset with a “patient-first” approach
Ability to take direction from providers and clinical leadership
Maintain punctuality and reliable attendance
PHYSICAL REQUIREMENTS Prolonged periods of standing, walking, and computer use Ability to assist with procedures and handle medical instruments Occasional lifting of up to 25 pounds
WORK ENVIRONMENT
Fast-paced dermatology clinic with high patient volume
Exposure to clinical procedures, bodily fluids, and biohazard materials
Frequent interaction with patients, providers, and staff
PREFERRED DERMATOLOGY EXPERIENCE
Familiarity with skin conditions such as acne, eczema, psoriasis, and skin cancers
Experience assisting with Mohs surgery or cosmetic dermatology procedures
Knowledge of dermatology-specific EMR workflows and documentation standards
FLEXIBILITY CLAUSE
This job description is intended to outline the general responsibilities of the role. The Practice reserves the right to modify duties and responsibilities as needed in coordination with Practice Leadership and Physicians.