About the role
Compensation: $22.00-$26.00 DOE
Position Summary
Collective is a growing property management company that focuses on building relationships and providing an exceptional place to call home. Our team takes pride in our communities and creates connections with our residents. As a Maintenance Technician at Collective, you are a quick thinker and someone who thrives in a fast-paced environment but still likes organization and paying attention to details. You show care and concern for residents through your excellence in completing service requests and preventative maintenance. You represent the core values of Collective.
Our EPIC Values
Enthusiasm
Our team provides us with the inspiration that fuels our desire and drive to succeed.
Perseverance
We rise to the challenge with confidence. We have a work ethic, determination, and grit that accomplishes the task necessary to succeed.
Integrity
Being honest, trustworthy, and transparent. We do what’s right even when no one is looking.
Collaboration
Every team member commits to work together to achieve common goals.
Key Responsibilities
- Build Collective brand loyalty by striving to ensure resident interaction is positive
- Provide exceptional customer service to our residents, prospects, and property owners
Follow and adhere to all Fair Housing Laws
- Ensure the property’s interior and exterior areas have clean and high-quality appearance
- Manage vendor relationships for our properties
- Prepare all vacant apartments for move in through turnover repairs and improvements
- Organize and manage maintenance shop, inventory, and tools
- Complete all service requests in a timely and professional manner
Qualifications
Previous multi-family experience preferred
Maintenance skills and experience
Customer service experience preferred
Knowledge, Skills, and Abilities Required
Ability to work independently
Collaboration with others
Strategic thinking
Problem solving/analysis
Strong verbal and written communication
Physical Demands
Must be able to lift 25 pounds at a time
Must be able to walk property to diagnose building issues and plan repairs or maintenance
Work Environment
- This position requires regular office hours to be maintained (8 am – 5 pm, M-F).
- This position also requires scheduled on-call hours for emergency situations outside of regular office hours.
- WE ARE AN EQUAL OPPORTUNITY EMPLOYER