Certified Pharmacy Technician

Description

SUMMARY

The Certified Pharmacy Technician supports the daily operations of the pharmacy by assisting pharmacists in preparing and dispensing medications, maintaining accurate records, and providing high-quality customer service. This role works collaboratively with pharmacists, healthcare providers, and patients to support optimal patient care

PRINCIPAL ACTIVITIES & RESPONSIBILITIES

• Assists pharmacists in preparing, compounding, packaging, and labeling medications accurately and efficiently.
• Receives and processes prescription orders, ensuring completeness and accuracy.
• Enters prescription and patient information into pharmacy systems with a high level of accuracy.
• Processes insurance claims and assists in resolving claim rejections or billing issues.
• Maintains and updates patient profiles, including insurance and medication history.
• Provides customer service to patients, including answering questions, processing payments, and directing clinical inquiries to the pharmacist.
• Manages inventory, including ordering, receiving, stocking, and removing expired medications.
• Maintains proper storage and security of medications, including controlled substances.
• Assists with prior authorizations and coordination with providers and insurance companies.
• Ensures compliance with HIPAA and all applicable pharmacy laws, regulations, and policies.
• Performs medication reconciliation and supports medication adherence initiatives as directed.
• Maintains cleanliness and organization of the pharmacy workspace.
• Collaborates with pharmacists and other healthcare staff to support patient care and workflow efficiency.
• Assists with audits, documentation, and reporting as required.
• Participates in ongoing training and continuing education as required.
• Other duties as assigned.

LEVEL OF AUTHORITY & RESTRICTIONS

This position requires working independently without overseeing others, with no authority in decision-making.

PHYSICAL & MENTAL DEMANDS

• Requires the ability to manage moderate levels of stress arising from schedules, workload, diverse or adversarial stakeholders, etc.
• Must be able to walk, talk, hear, use hands to handle, feel or operate objects, tools, or controls, and reach with hands and arms.
• Vision abilities required by this job include close vision and the ability to adjust focus.
• May be required to push, pull, lift, and/or carry up to 50 pounds.
• Must be able to stand, walk, reach with hands and arms, and climb or balance.

WORKING CONDITIONS & ENVIRONMENT

• Regularly exposed to moving mechanical parts.
• Frequent exposure to outpatients who may be experiencing a wide range of acute and chronic medical conditions.
• Fast-paced environment with frequent interruptions and competing priorities.
• The noise level in the work environment is usually moderate.

Requirements

MINIMUM JOB REQUIREMENTS

• Must be 18 years of age or older.
• High School Diploma or equivalent.
• Minimum of three (3) years of pharmacy experience preferred.
• Current certification as a Pharmacy Technician.
• Active Pharmacy Technician registration/licensure in the State of Oregon.
• Basic knowledge of pharmacy operations, medication terminology, and dosage calculations.
• Experience with pharmacy management systems and electronic health records (EHR).
• Experience and proficiency in the use of Microsoft products (Excel, Outlook, PowerPoint, Word, etc).
• Strong organizational, time management, and multitasking skills.
• Excellent communication and customer service skills.
• Ability to maintain confidentiality and comply with HIPAA requirements.
• Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means.
• This position is considered a covered role. A state criminal background check and fingerprint-based background check will be required as a condition of employment.
• This position is designated as safety-sensitive and is subject to pre-employment and other authorized drug and alcohol testing in accordance with company policy.
• Please note that the use of marijuana is prohibited for employees in this position, regardless of state legalization status.
• Must have employment eligibility in the U.S.
• Indian preference will be observed in the hiring process.