About the role
Description
Description
- Knowledge in all aspects of the electronic medical record, including training and monitoring for compliance and timely follow-up
- Responsible for the daily nurse visit schedule that includes billing and charting in a timely manner
- Completes telephone and on site Triage, facilitating patient questions and answers for behavioral health and medical patients. Supports monitoring of patients awaiting behavioral health appointments as identified for follow-up by the PCP.
- Coordinates care management for identified patient populations assigned to designated providers, including medical and behavioral health patients.
- Provides case management for patients identified through the care team, developing coordinated plan of care to improve health outcomes of patient
- Analyzes preventative screening data for designated patients, providing guidance to clinical support and providers for upcoming visits through onsite and electronic huddles.
- Provides feedback to nurse manager regarding team member’s patient centered medical home activities
- Participates in quality improvement, in-service workshops, continuing education and peer review as requested by management and supervision
- Assist with and promote all processes associated with the Coleman initiative
- Assist with and promote all processes associated with Patient Centered Medical Home standards
- Any other duties and responsibilities as requested by management and supervision
Requirements
Requirements
A. Graduate of an accredited RN nursing program
B. Current New York State license in Registered Nursing
- C. Completes additional training for care management, SBIRT, Depression and Anxiety screening to support assessments for mental health and substance use disorder patients as applicable
- D. Demonstrate a willingness to accept direction from providers and Sr. VP/ CNQO
- E. Possess the ability to work well and with compassion in stressful situations
- F. Maintain a professional and courteous demeanor with both patients and co-workers
- G. Be keenly aware of the importance of confidentiality in all aspects of the position