About the role
Salary: £13.89 an hour
Coventry & Rugby GP Alliance is looking to recruit a dedicated and proactive Administrator to join our friendly and supportive team at The Alliance Teaching Practice
Accurately transcribe complicated dictation with complex medical terminology, requiring concentration and appropriate attention to detail for prolonged periods, while subject to frequent interruptions.
Compose letters as appropriate and undertake transcription of dictation.
Receive and process all incoming mail, bringing this and other relevant matters to timely attention of the medical staff and taking appropriate action as necessary, identifying issues to escalate to the relevant clinician.
Efficiently process and record referral letters and medical reports.
Preparation and production of document templates, e.g. hospital referrals, call letters, etc.
Effectively operate the Choose and Book Referral computer system.
The co-ordination and administration of requests from solicitors and GPs for patient records in line with the Access to Medical Records Act and CRGPA DSAR Policy.
Liaise with Healthcare professionals, patients, solicitors and other external organisations to assist with the resolution and administration of queries.
Maintenance of appropriate system for monitoring of payments invoiced and received for non-NHS services undertaken by the practice.
Maintenance of directory for services available to patients. To include consultants, chiropodists and other available services.
Audit trail for referrals ensuring referral process is completed in timely manner.
Undertake information retrievals for the Practice and patients best interests as requested by the GPs
This role will require you to maintain information and monitoring systems, and to support the demands of the service.