About the role
Pay: $15.00 to $15.00 per hour
Description
Customer Service Representative
Craft Wholesalers Inc. – Groveport, OH
Full-Time | $15/HR | Bi-Weekly PayCraft Wholesalers Inc., a family-owned business serving customers for over 40 years, is hiring a
Customer Service Representative
to join our growing team. We value reliability, teamwork, and a strong work ethic—and we reward it with competitive benefits and a supportive work environment.
Key Responsibilities:
Answer incoming calls and respond to customer emails and faxes
Process orders accurately and efficiently
Provide product availability, pricing, and order status updates
Handle returns, adjustments, and complaints in a professional manner
Collaborate with team members and maintain strong internal communication
Benefits:
Health, dental, and vision insurance
401(K) with company match
Paid holidays and vacation
Bi-weekly pay
Stable, long-term employment in a family-oriented company
Schedule:
Full-time | Monday to Friday |8:30am-5pm some weekends
Requirements
Qualifications: Minimum 2 years of customer service experience
Excellent phone and communication skills
Basic computer and typing skills (typing test may be required)
Strong time management and organizational skills
Self-motivated, dependable, and proactive
Must be 18 or older