About the role
Pay: $20.00 to $25.00 per hour
Description Full-Time | Non-Exempt Reports To: Parts Manager Join a Company with Deep Roots and a Bright Future – and grow with a team that values integrity, service, and success. At Crown Power & Equipment , the Parts Sales Representative plays a vital role within our organization. This position is responsible for assisting both external customers and internal departments with their parts needs, helping to ensure timely service and smooth operations. As the primary point of contact at the parts counter and on incoming department calls, the Parts Sales Representative provides top-notch customer service while building strong, lasting relationships that support continued customer loyalty. Why Crown Power & Equipment? At Crown Power & Equipment, we’re more than a dealership — we’re a trusted partner in the field. For over 33 years, we’ve delivered a full lineup of dependable outdoor power equipment and heavy machinery from leading brands like Case IH, Kubota, Vermeer,
Grasshopper, Hustler
, and
Cub Cadet.
Our steady growth and loyal customer base are no accident — they’re the result of a team that puts service first and relationships at the heart of everything we do. Many of our employees — and customers — have been with us since day one, and we’re just getting started.
What You’ll Get: Benefits & Perks
In addition to competitive wages, Crown Power & Equipment offers:
Medical, Dental, Vision
– 85% of employee-only premiums paid by Crown Power.
Basic Life Insurance
– $25,000 provided at no cost, with voluntary buy-up options.
Voluntary Benefits
– Critical Illness, Accident, and Short-Term Disability.
PTO
– Paid time off accrues bi-weekly and is available immediately.
Paid Holidays
.
401(k) Plan
– Eligible after 90 days with a
company match up to 4%
.
Employee Discounts
on products and services.
What You’ll Do: Key Responsibilities
Assist internal and external customers in person and over the phone
Prepare parts order quotes and determine parts availability
Place and receive parts orders
Deliver parts as needed
Maintain accurate inventory and organized product displays
Stock inventory and assist with merchandising
Match invoices with packing slips for accuracy
Utilize business systems and computer programs efficiently
Adapt to changes in responsibilities as business needs evolve
Adhere to all company safety policies and actively participate in scheduled safety meetings
Assist with other duties as required to ensure smooth and efficient department operations
Requirements
What We’re Looking For: Qualifications & Skills
Demonstrated ability to respond to customer inquiries promptly, professionally, and with a customer-first mindset
Strong verbal and written communication skills
Excellent interpersonal skills and polished phone etiquette
Skilled in conflict resolution with effective time management abilities
Capable of multitasking while maintaining accuracy and attention to detail
Able to work independently and collaboratively within a team environment
Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience with HBS software is a plus
Familiarity with Case IH and Kubota equipment and parts is preferred, but not required
High school diploma or GED required; additional technical or vocational training is a plus
Physical Requirements
Able to stand for extended periods and perform physical movements such as walking, climbing stairs, reaching, pushing, pulling, kneeling, bending, and twisting
Regularly lift/move up to 10 lbs.; frequently up to 25 lbs.; occasionally up to 50 lbs.
Comfortable working in warehouse or outdoor environments, including inclement weather.
Preferred Qualifications
1–3 years of experience in parts sales, preferably in a related industry
Positive, customer-focused attitude with a friendly and approachable demeanor
Valid Class E driver’s license or better
Additional Requirements
All candidates must successfully pass:
Pre-employment drug screening
Background check
Driving record evaluation
Join a team where your work matters—apply today and grow your career at Crown Power & Equipment!
Crown Power & Equipment is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.